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I cannot access website and apps like steam

Anonymous
2024-06-09T19:56:17+00:00

I recently down my alienware 15 from win11 to win10. For the first week all things were good. But yesterday there was a system update. After it I couldn’t access most website and apps like steam and battlenet today. Both chromo and edge told me the website I tried to access are dangerous. It shouldn’t be killer wireless software problem because I didn’t find it in control plane. How can I fix it. And I also reset my laptop again therefore I couldn’t go back to patch before update. Sad. I type it using phone therefore forgive me for some spelling errors.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2024-06-10T09:28:32+00:00

    Thank you for the detailed response and I apologize that the given methods did not work. If that's the case, please try to boot your computer in a clean boot state to check if the issue is caused by any third-party applications. Please click the link below for the steps.

    https://support.microsoft.com/en-us/topic/how-t...

    Also, you mentioned that you already reset your computer, may I ask, did you use the Reset this PC in settings?

    Regards,

    Jerico T.

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  2. Anonymous
    2024-06-10T02:15:19+00:00

    And I also tried to unstall updates but there still one thing i couldn’t delete. I uninstall two of three but still didn’t work.图片

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  3. Anonymous
    2024-06-10T01:55:51+00:00

    It seems that my laptop was blocked by some system but I tried to close all firewall and antivirus all didn’t work. I don’t know why.

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  4. Anonymous
    2024-06-10T01:53:02+00:00

    I tried all three methods above still didn’t work sir.

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  5. Anonymous
    2024-06-09T23:37:17+00:00

    Hi, good day! I'm Jerico T., I understand that you're having some issues right now, I'll do my best to help you with your concern.

    Please try to perform the troubleshooting methods below and check if any of the resolves fixes the issue.

    Method 1: Update Driver

    1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
    2. Locate and expand Network adapters
    3. Right-click on the driver and select Update driver
    4. Select Search automatically for drivers
    5. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

    Method 2: Roll-back driver

    1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
    2. Locate and expand Network adapters
    3. Right-click on the driver and select Update driver
    4. Select Browse my computer for drivers
    5. Select Let me pick from a list of available drivers on my computer
    6. Select any older driver from the list and click next
    7. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

    If in case the methods above did not work, please try to create a new user profile with admin privileges to check if the same issue will appear. Click the link below for the steps.

    https://support.microsoft.com/en-us/windows/cre...

    If the issue does not appear on the new user profile, then there might an issue with your main user profile.

    Feel free to reach back if you need any further assistance.

    Hope this help. Have a good day.

    Thank you,

    Jerico T.

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