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My monitor screen has gone allover PINK! How may I fix this?

Anonymous
2024-06-02T11:27:42+00:00

I disconnected my PC monitor for cleaning-up. When reconnected, the screen is found to have gone overall BRIGHT PINK! I can still read all text & see all pictures ..... but everything is bright pink! How may I get rid of this?

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Windows for home | Other | Devices and drivers

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  1. JosephT71 9,210 Reputation points
    2024-06-04T15:04:00+00:00

    Pink screen with HDMI is a handshake problem.

    Basically you have to shut down both sides of the computer and monitor, unplug the power cord for both devices, unplug the hdmi cable on both sides. Wait 10 minutes and plug everything back.

    It may take several attempts. From a cable/internet provider FAQ who gets many calls on why their cable boxes look pink on their tv's:

    https://support.sparklight.com/hc/en-us/articles/115008705507-TV-is-Showing-a-Pink-Purple-Screen#:~:text=The%20HDMI%20connection%20from%20the,unit%20or%20from%20the%20wall.

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  2. Anonymous
    2024-06-04T06:54:43+00:00

    Dear James McGrory!

    Please right-click and open the “Display Settings”, then there will be a HDR option, click on the right arrow to enter, if you have turned on the option you can try to turn off the option first, because this open after the possibility of display conflicts, resulting in off-color screen.

    Image

    Best Regards,

    Yang.Z

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  3. Anonymous
    2024-06-04T06:24:19+00:00

    Dear Yang: Thank you ...... but what is HDR, and where/how may I find it?

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  4. Anonymous
    2024-06-04T07:37:33+00:00

    Dear Yang:

    To get back to your first letter ..... I go to Settings, then Display ..... but there is no on/off option for HDR!

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  5. Anonymous
    2024-06-04T04:54:35+00:00

    Hi, James McGrory

    Welcome to the Microsoft community and thank you for asking your question in the community!

    Based on your description, I understand that your monitor screen turned pink after you cleaned the dust and reconnected it.

    I think the following troubleshooting options can be tried to attempt to resolve the issue:

    • Turn off Windows HDR

    It may be that sometimes HDR can cause the monitor to be off-color and off-color, you can right-click >Display Settings>HDR Off, and then check to see if the screen turning purple still exists.

    • Replace the monitor connection cable or re-plug and secure the test.

    If possible, try to replace a connecting wire and make sure both ends are connected securely, and reboot the machine to test the fault is even troubleshooting? Dust on the interface can also cause display abnormalities.

    • Graphics Card Settings Interface Restore Monitor Settings Defaults to Try to Resolve the Problem

    This is where you need to find out information about the graphics card your computer is connected to for the monitor port.

    • Try updating or reinstalling your graphics card driver to solve the problem.

    This requires information about your graphics card to direct you to the official driver download site.

    Please let me know if I have misunderstood. Tell us the results and we will get back to you as soon as possible. We look forward to hearing from you.

    Best regards,

    Yang.Z - MSFT | Microsoft Community Support Specialist

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