When Shift + F10 open CMD window click it by mouse to get focus on it. Now try keyboard again.
Windows 11 setup issue - no Ethernet or keyboard - what now?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Trying to set up windows on the computer I just built and reached "Let's connect you to a network". I don't have Ethernet and my wifi is not showing up. I can't bypass this stage as while shift+F10 opens cmd, all other keys do nothing. I don't have another keyboard I can try. I also can't use the on screen keyboard as it can only be activated from the first page and not this page, and I can't go back. I've found mixed information on if it is safe to restart the setup by just switching the computer off and on again. Should I do it?
Windows for home | Windows 11 | Install and upgrade
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
7 answers
Sort by: Most helpful
-
Anonymous
2024-06-30T08:12:09+00:00 -
Anonymous
2024-06-30T07:19:20+00:00 Hi Chien, thanks for your reply
Unfortunately I don't have a router with an Ethernet port, I only have a WiFi hub that can only be connected over WiFi. I will be able to connect the computer to the WiFi when I reach the desktop, but right now I just need to get past this initial setup without an internet connection, which might not be ideal, but is certainly possible. It would help to know if it's safe to just switch the computer off and on again, will this just start the setup from the beginning or could it cause problems?
Thanks
-
Anonymous
2024-06-30T07:11:41+00:00 Hi John, thanks for your reply
Yes this is a custom built computer. I have tried my keyboard in every USB port, and it's always the same. Shift+F10 works but all the other keys do nothing. It would help to know if it's safe to just switch the computer off and on again, will this just start the setup from the beginning or could it cause problems?
Thanks
-
Anonymous
2024-06-29T22:08:12+00:00 Trying to set up windows on the computer I just built and reached "Let's connect you to a network". I don't have Ethernet and my wifi is not showing up. I can't bypass this stage ...
Go to any local office supply store, and for less than 10 dollars buy yourself an Ethernet cable. Doesn't have to be fancy - any cable will do. Connect one end of the cable to the Ethernet port on your computer and the other end to the WAN connector on your router. This will connect you to the internet. (The router connects to your ISP.)
You need to have an internet connection to setup Windows 11. Attempting to bypass this requirement will cause problems in the future.
-
Anonymous
2024-06-29T21:43:26+00:00 Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Are you referring to a custom-built computer? If you are using an external keyboard, please try connecting it to another USB port.
Kind regards,
John DeV
Independent Advisor