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You have another version of the program installed which I don't

Anonymous
2024-06-01T22:02:32+00:00

I am trying to install corel draw standard 2024 to my pc but the installer keeps saying I have another version of the program installed which I don't.

How can I install the program

Windows for home | Windows 11 | Install and upgrade

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  1. Anonymous
    2024-06-02T21:53:33+00:00

    I found some threads on the Coreldraw community about this problem during the installation and it looks like there is an incompatibility issue between the Coreldraw installer and the Visual C++ Redistributable.

    Some users have the problem fixed by uninstalling the Visual C++ Redistributable.

    1-Right-click on Start then click on Run

    2-Type: Control Panel and click on OK

    3-Click on "Uninstall a program"

    4-Search for "Visual C++ Redistributable" and uninstall it

    5-You need to uninstall all versions of the Visual C++ Redistributable installed on your computer

    6-When finished, right-click on the CorelDraw installer and select "Run as Administrator" and the installation should finish successfully

    2 people found this answer helpful.
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  2. Anonymous
    2024-06-02T06:58:08+00:00

    HI Robinson

    Thanks for your reply. The troubleshooter unfortunately doesn't list Corel Draw so I can;t use it. Is there any other way if finding out what is blocking installation.

    2 people found this answer helpful.
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  3. Anonymous
    2025-03-08T14:07:40+00:00

    Hello Joanne! I'm Roberto from Brazil.

    I have the same problem and I contacted Corel Draw support, who remotely accessed my laptop and were unable to install Corel Draw Suite 2024. They recommended reinstalling the Windows Installer or, even better, reinstalling the entire Windows operating system.

    I followed this recommendation but the error persists. I believe that Corel support has not yet been able to identify the problem.

    1 person found this answer helpful.
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  4. Anonymous
    2024-06-02T22:06:15+00:00

    Hi thanks very much for looking into this for me. I’ve tried those and it still doesn’t work. I Filed a ticket with Corel so hopefully they will come back and help me install the program. I don’t understand why it won’t install

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  5. Anonymous
    2024-06-01T23:00:25+00:00

    Hi, Joanne. I'm Robinson, and I’m happy to help you today.

    The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys.

    1-Download and run the troubleshooter

    https://download.microsoft.com/download/7/E/9/7...

    2-Click on "Installing" and the troubleshooter provides steps for you to follow

    For more information, please check this link.

    https://support.microsoft.com/en-us/topic/fix-p...

    I hope this information helps. If you have any questions or the problem persists, please let me know and I'll be glad to assist you further.

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