Share via

Win11 Update - Dropbox Will Not Open

Anonymous
2024-06-29T17:19:32+00:00

After starting my computer from shutting it down, it said it was updating.

When it was back up to the desktop, I got a windows notification (bell near clock), that Dropbox updated a new picture (added to my Dropbox account).

When I clicked on the notification, nothing happened.

The cursor gets the spinning circle like it's working then goes away and nothing opens.

Normally it would open Dropbox and take me to all my pictures.

When I tried to open Dropbox from the Start Menu...the same thing happened. The cursor gets the spinning circle like it's working then goes away and nothing opens.

No error messages.

All was working fine yesterday. 6/28/24

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-06-30T14:21:57+00:00

    I'm glad you were able to resolve the issue.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-06-29T18:46:10+00:00

    Hi, How are you? I am Alan. I will be happy to assist you today. I appreciate your contact!

    Restart your computer, sometimes a simple restart can solve problems after a system update.
    Make sure you're using the latest version of Dropbox. Go to the official Dropbox website and download the latest version if necessary.

    If the steps above don't work, uninstall Dropbox through Settings > Apps > Apps & features.
    Download and reinstall Dropbox from the official website.

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best,
    Alan

    Well the Restart then Uninstalling and Reinstalling didn't work.

    What I did to fix it was...

    When the reinstall put a short cut on my desktop I went into the properties of the short cut copied the "Target" address that works and placed it in the start menus Dropbox properties that was slightly different.

    For some reason the target location was changed.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-06-29T17:56:43+00:00

    Hi, How are you? I am Alan. I will be happy to assist you today. I appreciate your contact!

    Restart your computer, sometimes a simple restart can solve problems after a system update.

    Make sure you're using the latest version of Dropbox. Go to the official Dropbox website and download the latest version if necessary.

    If the steps above don't work, uninstall Dropbox through Settings > Apps > Apps & features.

    Download and reinstall Dropbox from the official website.

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best,

    Alan

    Was this answer helpful?

    0 comments