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Audio - Display stutter issue. Rtx 3060, r5 5600

Anonymous
2024-06-05T07:01:38+00:00

Firstly, hello. My computer randomly experiences severe stuttering, affecting both audio and video. When I move the mouse, it feels like it's running at 1 FPS. I have searched through all the forums but haven't found a solution. Below are my LatencyMon values. I would appreciate your help. All my drivers are up to date.

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CONCLUSION

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Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.

LatencyMon has been analyzing your system for 1:11:44 (h:mm:ss) on all processors.

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SYSTEM INFORMATION

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OS version: Windows 11, 10.0, version 2009, build: 22631 (x64)

Hardware: B450MH, BIOSTAR Group

BIOS: 5.17

CPU: AuthenticAMD AMD Ryzen 5 5600 6-Core Processor

Logical processors: 12

Processor groups: 1

Processor group size: 12

RAM: 16330 MB total

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CPU SPEED

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Reported CPU speed (WMI): 4401 MHz

Reported CPU speed (registry): 4392 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

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MEASURED INTERRUPT TO USER PROCESS LATENCIES

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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 17820.70

Average measured interrupt to process latency (µs): 9.618421

Highest measured interrupt to DPC latency (µs): 9018.80

Average measured interrupt to DPC latency (µs): 3.149134

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REPORTED ISRs

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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 238.233151

Driver with highest ISR routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Highest reported total ISR routine time (%): 0.010937

Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in ISRs (%) 0.013622

ISR count (execution time <250 µs): 3563074

ISR count (execution time 250-500 µs): 0

ISR count (execution time 500-1000 µs): 0

ISR count (execution time 1000-2000 µs): 0

ISR count (execution time 2000-4000 µs): 0

ISR count (execution time >=4000 µs): 0

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REPORTED DPCs

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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 24818.925319

Driver with highest DPC routine execution time: ntoskrnl.exe - NT Kernel & System, Microsoft Corporation

Highest reported total DPC routine time (%): 0.042136

Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 555.85 , NVIDIA Corporation

Total time spent in DPCs (%) 0.174701

DPC count (execution time <250 µs): 10699308

DPC count (execution time 250-500 µs): 0

DPC count (execution time 500-10000 µs): 930

DPC count (execution time 1000-2000 µs): 2

DPC count (execution time 2000-4000 µs): 0

DPC count (execution time >=4000 µs): 9

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REPORTED HARD PAGEFAULTS

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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: crosvm.exe

Total number of hard pagefaults 142053

Hard pagefault count of hardest hit process: 98681

Number of processes hit: 140

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PER CPU DATA

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CPU 0 Interrupt cycle time (s): 217.380799

CPU 0 ISR highest execution time (µs): 238.233151

CPU 0 ISR total execution time (s): 5.977833

CPU 0 ISR count: 2293831

CPU 0 DPC highest execution time (µs): 17521.617486

CPU 0 DPC total execution time (s): 75.619057

CPU 0 DPC count: 6925037

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CPU 1 Interrupt cycle time (s): 23.153213

CPU 1 ISR highest execution time (µs): 139.693989

CPU 1 ISR total execution time (s): 0.044546

CPU 1 ISR count: 39902

CPU 1 DPC highest execution time (µs): 900.367031

CPU 1 DPC total execution time (s): 0.882050

CPU 1 DPC count: 159590

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CPU 2 Interrupt cycle time (s): 45.097184

CPU 2 ISR highest execution time (µs): 16.570128

CPU 2 ISR total execution time (s): 0.198296

CPU 2 ISR count: 254242

CPU 2 DPC highest execution time (µs): 20486.868852

CPU 2 DPC total execution time (s): 3.152341

CPU 2 DPC count: 842413

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CPU 3 Interrupt cycle time (s): 44.560841

CPU 3 ISR highest execution time (µs): 25.416211

CPU 3 ISR total execution time (s): 0.095262

CPU 3 ISR count: 118426

CPU 3 DPC highest execution time (µs): 24818.925319

CPU 3 DPC total execution time (s): 2.074179

CPU 3 DPC count: 576353

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CPU 4 Interrupt cycle time (s): 27.216849

CPU 4 ISR highest execution time (µs): 18.393443

CPU 4 ISR total execution time (s): 0.016373

CPU 4 ISR count: 13473

CPU 4 DPC highest execution time (µs): 457.591985

CPU 4 DPC total execution time (s): 1.316749

CPU 4 DPC count: 318924

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CPU 5 Interrupt cycle time (s): 23.138284

CPU 5 ISR highest execution time (µs): 10.078324

CPU 5 ISR total execution time (s): 0.012102

CPU 5 ISR count: 9979

CPU 5 DPC highest execution time (µs): 361.737705

CPU 5 DPC total execution time (s): 0.471424

CPU 5 DPC count: 104155

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CPU 6 Interrupt cycle time (s): 25.267813

CPU 6 ISR highest execution time (µs): 26.307832

CPU 6 ISR total execution time (s): 0.091273

CPU 6 ISR count: 95467

CPU 6 DPC highest execution time (µs): 341.230419

CPU 6 DPC total execution time (s): 0.903685

CPU 6 DPC count: 250358

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CPU 7 Interrupt cycle time (s): 23.869978

CPU 7 ISR highest execution time (µs): 13.955373

CPU 7 ISR total execution time (s): 0.059802

CPU 7 ISR count: 58027

CPU 7 DPC highest execution time (µs): 249.153005

CPU 7 DPC total execution time (s): 0.719360

CPU 7 DPC count: 191724

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CPU 8 Interrupt cycle time (s): 18.364621

CPU 8 ISR highest execution time (µs): 48.608379

CPU 8 ISR total execution time (s): 0.035083

CPU 8 ISR count: 30444

CPU 8 DPC highest execution time (µs): 236.369763

CPU 8 DPC total execution time (s): 0.455372

CPU 8 DPC count: 107389

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CPU 9 Interrupt cycle time (s): 17.621542

CPU 9 ISR highest execution time (µs): 11.340619

CPU 9 ISR total execution time (s): 0.018897

CPU 9 ISR count: 15499

CPU 9 DPC highest execution time (µs): 12793.861566

CPU 9 DPC total execution time (s): 0.322564

CPU 9 DPC count: 66583

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CPU 10 Interrupt cycle time (s): 45.964354

CPU 10 ISR highest execution time (µs): 45.242259

CPU 10 ISR total execution time (s): 0.333478

CPU 10 ISR count: 441734

CPU 10 DPC highest execution time (µs): 1012.260474

CPU 10 DPC total execution time (s): 2.688889

CPU 10 DPC count: 766522

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CPU 11 Interrupt cycle time (s): 33.147706

CPU 11 ISR highest execution time (µs): 62.022769

CPU 11 ISR total execution time (s): 0.152649

CPU 11 ISR count: 192050

CPU 11 DPC highest execution time (µs): 628.863388

CPU 11 DPC total execution time (s): 1.628098

CPU 11 DPC count: 391201

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Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-08T07:50:33+00:00

    I have same issue i disabled all thing on msconfig but still same.

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  2. Anonymous
    2024-06-07T14:10:57+00:00

    I got this error after sfc /scannow
    "Windows Resource Protection found corrupt files but was unable to fix some of them.

    For online repairs, details are included in the CBS log file located at

    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

    repairs, details are included in the log file provided by the /OFFLOGFILE flag."

    Log file :
    CBS.log

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  3. Anonymous
    2024-06-07T10:28:53+00:00

    Thank you for your reply.

    I sincerely hope that your problem can be solved, and we will always support you if you have any further information.

    Best Regards.

    Leo.L - Microsoft Community Support Specialist

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  4. Anonymous
    2024-06-06T14:56:17+00:00

    Thank you for your answer Leo . I will try these steps, If I encounter the same problem again, I will update the message.

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  5. Anonymous
    2024-06-06T06:22:59+00:00

    Hello, EsatTEMEL.

    Welcome to Microsoft Community.

    Thank you for your description of the problem and the information you provided about your computer.

    You currently seem to be experiencing a severe lagging problem, with high latency in your audio output as well as your video display. You have the latest drivers.

    It is easy to see in the DPC report that there are two programs that have a high occupancy rate, the ntoskrnl.exe and nvlddmkm.sys

    There is also a process with the highest number of incorrect calculations: crosvm.exe

    In order to determine if there is a software conflict or system corruption, we need to perform the following steps:

    You can try a clean boot to troubleshoot system delays caused by some service options or software.

    Perform a clean boot

    The method is as follows

    1. Tap Windows+R and type msconfig
    2. Open System Configuration and select General tab - Selective Startup.
    3. Remove the checkbox of Load startup items.
    4. Go to the Services tab - click Hide all Microsoft services in the lower left corner, and then click Disable all.
    5. Click OK and restart your computer. (Be sure to select Hide all Microsoft services first and then click Disable all, otherwise it may cause unforeseen problems such as not being able to access the system.)

    See if the problem still recurs.

    Disclaimer: Clean boot is a way to start Windows with a minimal set of drivers and startup programs so that you can determine if background programs are interfering with your games or programs and help you figure out the cause of the problem. It will help you get back on track.

    Try to repair the system

    1. Search for CMD, find the command prompt, and choose to run in administrator mode.
    2. Enter the following commands one by one, make sure to execute the next command after the previous one is completed.

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    SFC /Scannow

    1. After the scanning is completed, you can check the scanning information to see if the problem has been detected and fixed.

    If the problem disappears during the above two steps, please try to remove the installed antivirus software/system optimization software/system monitoring software on your computer one by one until the problem disappears.

    You can perform these steps first to see if the lag still exists.

    If you need further assistance, please feel free to let us know and we will follow up on your issue.

    Best Regards.

    Leo.L - Microsoft Community Support Specialist

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