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how do I connect my Lenovo laptop to the wifi ??

Anonymous
2024-06-14T23:36:01+00:00

the problem with the laptop is that it wont connect to not only our home network but other networks I've tried the troubleshooting I've tried to reset the laptop wifi settings

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-06-15T01:10:37+00:00

    Hi Freda. My name is Lester, and I am an Independent Advisor. I'd be more than happy to assist you. I'm so sorry that you are experiencing this issue. Don't worry, I'll do everything I can to help you.

    Are there any error messages or codes?

    When was the last time it worked without any problems?

    May I know the make and model of your device? Press Windows + R then type MSINFO32 then hit Enter:

    1. Run the Network troubleshooter

    Click the Start Menu > Settings > Network & Internet > Status.

    Select Network Troubleshooter > Click Run.

    Follow the on-screen procedure, and see if that fixes the problem.

    1. Type 'command prompt' on your search bar and right-click the result, then run as administrator

    Copy and paste each command(one at a time) below and hit enter:

    netsh int tcp set heuristics disabled

    netsh int tcp set global autotuninglevel=disabled

    netsh int tcp set global rss=enabled

    netsh winsock reset

    netsh int ip reset

    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

    Restart your PC then check

    1. Reinstall your Wi-fi driver

    Press Windows + X and choose Device Manager.

    Expand the Network Adapters section

    Right-click on your Wireless driver.

    Click Uninstall.

    Check the "Attempt to remove the driver for this device" box.

    Click Uninstall to confirm

    Restart your computer and let Windows Reinstall your driver

    Check if the issue persists.

    I hope this helps. If you need further assistance, please let me know. Thank you.

    1 person found this answer helpful.
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