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Windows11, Intel i9-14900K, Application Crashing Events

Anonymous
2024-06-19T05:45:15+00:00

Hi there, im absolutely pulling my hair out on this one.

Just got a brand new PC running Windows11 and with an i9-14900K processor.

I have had numerous Application Crashing Events as captured by the Event Viewer where applications shutdown without warning.

Its only single applications that die whilst the rest of the system is fine.

the main application crashes have been ...

  • Excel.exe
  • wintrv.exe (Bloomberg)
  • From the logs there has also been capplication crashes in acrobat.exe, dwm,exe, mstreams.exe. svchost.exe, ROGLiveService.exe but these dont happen often

Ive done many hardware tests including ...

- Ran OCCT 3D Standard, Shader Complexity 3 .. no errors

- Ran OCCT 3D Standard, Shader Complexity 5 .. no errors

- Ran OCCT VRAM @ 80% … no errors

  • Ran Intel Processor Diagnostic Tool test .. no errors
  • Updated the BIOS for my motherboard ASUS Pro WS W680-ACE with current version 3603, 27/05/2024
  • My IT guy says hardware is rock solid, and the BIOS update should fix any known issues with Power surges etc

Chatting to Bloomberg Enterprise HELP desk recently they mentioned the following ...

  • Many customers with 13th and 14th generation i9 processors are complaining of a similar issue
  • Diasabling 'Turbo Boost' seems to fix the issue

Questions? ...

  • Has anyone experienced similar Application Crashing Events?
  • Any fix except for disbaling 'Turbo Boost' .. the reason i got an i9 was for the clockspeed which makes all Excel calculations much faster
  • Is this a know Issue and will it be fixed by Microsoft?
  • Any other ideas?
  • At worst, will altering the Power Mode fix this?
Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-07-30T14:41:49+00:00

    Excel consistently crashes on my 14900K. I changed threads under Options>Advanced>Formulas to 16 and it doesn't crash. I suspect it has to do with Excel not liking the difference between the P cores and E cores.

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  2. Anonymous
    2024-06-20T10:54:13+00:00

    14900 kf Msi MAG Z790 TOMAHAWK MAX WIFI 64gb DDR5 6000 mhz + 3090 RTX
    build for work video 3d software and of course some game

    crashing all the time in game or heavy application
    all unreal game crash about 5 to 20 minute
    counter strike 2 CPU oriented game crash once and then work for long period of time
    blender/3ds max /maya physic simulation crash all the time
    encoding video work

    i figure out that if I use Process lasso I can get more time playing / rendering physic simulation these game / software but it will crash anyway

    I was thinking buy 14900 was a better option for rendering cpu / $ but i was wrong i will never go back to intel i just lost 2000$
    I start to save money to buy an AMD threadripper costly but at least stable ...

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  3. Neil D 33,090 Reputation points Volunteer Moderator
    2024-06-19T12:31:35+00:00

    Sorry I've no idea. The suggestions were just my thought to try.

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  4. Anonymous
    2024-06-19T12:24:17+00:00

    Thanks for that. I’ll pass onto my tech guys and revert back.

    Is this a known issue?

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  5. Neil D 33,090 Reputation points Volunteer Moderator
    2024-06-19T12:14:17+00:00

    Can you set the bios to a known good default and make sure XMP for the memory is disabled. Does that make any difference.

    Are you using all the motherboard manufacturers drivers or system manufacturers drivers?

    Does applying a clean boot help How to perform a clean boot in Windows - Microsoft Support

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