Hello there, I'm Gopal an Independent Advisor. I will try my best to help you.
Did you encounter any error messages when trying to use the search bar or start menu? Please try the following steps and see if that helps
- Run the Search and Indexing troubleshooter
Press the Windows key + R to open the run command.
Type "msdt.exe -ep WindowsHelp id SearchDiagnostic" and Hit Enter.
Run the troubleshooter and select any problems that apply. Windows tries to detect and solve those problems.
- Restart Windows Search
Select Ctrl+Alt+Delete, and then select Task Manager.
In Task Manager, select Details.
In the Name column, right-click SearchUI.exe, and then select End task.
When you're prompted to end SearchUI.exe, select End process.
- Run SFC and DISM Tools
Press Ctrl + Shift + Esc to open the Task Manager.
In the Task Manager window, click on the "File" menu.
Select "Run new task" from the dropdown menu.
In the "Create new task" window, type "cmd" (without quotes) and check the "Create this task with administrative privileges" checkbox.
Press Enter or click on the "OK" button.
In the command prompt type the below command and hit Enter to continue.
sfc /scannow
Please do not close the command line window until you see the message verification is 100% completed.
After that, type the following commands and hit Enter to continue.
DISM /online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
When it is finished, restart the computer and see if the issue persists.
I hope this will help you to sort out the issue. Please let me know if you need further assistance. Thank you!
Regards,
Gopal