Login Issue- Unable to login to Microsoft Store

Hi Nicholas,

yes I copied this command into powershell as administrator.

Could it be, that there is a space in your code which shouldn't be there?

[...] “$($_.InstallLocation)\AppXManifest. xml"} 

I tried

[...] “$($_.InstallLocation)\AppXManifest.xml"}

("[...]" should indicate I typed in everything which came before this part)

and there was no error message anymore and something DID happen, although it sadly didn't fix my problem. I'm still getting this after typing my password (see Image), which simply states there was an error and I should try later.

Hi Nicholas,

I have a similar problem. I couldn't log into the store for a few months by now, but as I didn't need to I didn't bother.

I had exactly the same problem Varun described above.

Now i do need to get an app. the error message has changed (It just tells me, there's an error and I should try later, not giving me an error code or something similar).

I tried reinstalling the Microsoft store following your instruction, but I get an error message saying

"Add-AppxPackage : Der Pfad "C:\Program
Files\WindowsApps\Microsoft.WindowsStore_22405.1401.5.0_x64__8wekyb3d8bbwe\AppXManifest. xml" kann nicht gefunden
werden, da er nicht vorhanden ist.
In Zeile:1 Zeichen:53

• ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ...

•             ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~  
  

  • CategoryInfo : ObjectNotFound: (C:\Program File...pXManifest. xml:String) [Add-AppxPackage], ItemNotFou
    ndException
  • FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand"

Why is that?

Hi, Varun

Welcome to Microsoft Community.

We understand that you are having trouble logging in to the Microsoft Store. Due to the limited information at present, we need to ask you some details about the problem:

1. Do you have a specific error code or error description when you can't log in to the Microsoft Store? If so, could you please provide relevant screenshots?
2. Did your problem happen recently? Were you able to log in normally before?

Before that, you can try the following scheme:

1. Run the Troubleshooter

Settings-Updates and Security-Troubleshooting-Select Windows Store Apps-Click Run Troubleshooting and follow the prompts.

2. Use the "Repair" function: Open the settings of Windows 11, click "Applications", and then click "Installed Applications". Here, you can find the Microsoft Store app, click the three dot icons next to it, and then select "Advanced Options" and "Repair" to solve the Microsoft Store problem.
3. Use the WSReset command: If the repair function doesn't work, you can use the WSReset command to reset the Microsoft Store. Open the Run application, enter WSReset.exe and click OK.
4. Try to repair the system
5. Search CMD, find the command prompt, and choose to run in administrator mode.
6. Enter the following commands one by one. Please be sure to execute the next command after the last one is completed. DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /RestoreHealth SFC /Scannow
7. After scanning, you can check the scanning information, and check whether the problem has been detected and fixed.

If the above scheme is invalid, please send a screenshot of the specific error, which will help us to further provide you with the scheme. Thank you for your understanding and cooperation.

Best Regards

Nicholas.Z| Microsoft Community Support Specialist

Hi, Varun

Thank you for your reply!

It looks like you have a problem with the Microsoft Store itself, and it is recommended that you try reinstalling the Microsoft Store:

Run the command in Windows Powershell (Administrator):

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest. xml"} 

Best Regards

Nicholas.Z - MSFT | Microsoft Community Support Specialist

1. The following error from the prompt: That Microsoft account doesn't exist. Enter a different account or get a new one. But, I can login to my account from web app.

2. I haven't tried it before and found it when I try to login to store
3. The system is already up-to-date with latest
4. I couldn't find the options to troubleshoot as you provided. Also, I couldn't see the Microsoft store under the list of installed applications.