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At sign-on I get thisabsurd message: 'We are unable to connect at the moment. Please check your network and try again later'.

Anonymous
2024-03-21T15:00:03+00:00

I have successfully run Windows 11 on my desktop for many months, choosing to have NO sign-on requirements. Then, after the recent auto Windows update, the full sign-on requirements return when I power-on, preceded by an absurd screen saying 'We are unable to connect at the moment. Please check your network and try again later'. That is nonsense, there's nothing wrong with my network. I just press ENTER to proceed. Why was full sign-on security imposed on me, and what does that absurd message mean?

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-11T12:20:02+00:00

    Sorry, I didn't get any replies, and I still have the same problem!

    I recently had the problem as well and couldn't find a solution when googling the error message, but I found that when logging into Windows 10+ it's actually going online to log you in to your computer, which imo is really strange. You can manually set it up so that it logs you in locally, without requiring going online by clicking on Settings, Accounts, Your Info - there is a button there to "Login with a local account" or something to that effect, this goes back to the pre-10 way of logging in to a user profile stored locally on your PC rather than Microsoft servers. You can enter a password or leave it blank, then it should log you in without prompts. If it doesn't you also need to change the setting in the Windows Key+R netplwiz screen by unchecking the box for User must enter password.

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  2. Anonymous
    2024-04-07T10:51:19+00:00

    Solved it...we'll, worked around it.

    I'm connected via Cat 6 cable so I switched to Wi-fi and now it's resolved.

    I'm reasonably sure that Windows is looking for a network when the NIC driver is not yet loaded so we get this error. The Wi-fi driver seems to load earlier in the OS boot.

    I just switched back to the Cat 6 connection and now it's working properly using cable.

    If you've not tried then it's worth uninstalling your network card, when it reinstalls it, it may load earlier and resolve it.

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  3. Anonymous
    2024-04-07T10:37:32+00:00

    Sorry, I didn't get any replies, and I still have the same problem!

    1 person found this answer helpful.
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  4. Reported
    Anonymous
    2024-04-07T09:07:34+00:00

    Hi!

    I've just rebuilt my PC and now I'm getting this message where as before I wasn't. Did you ever work out what was causing it and how to fix it? I'm wondering if this is suggesting the network card drivers are not fully initialised at this point?

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