My built-in camera is not detected in Lenovo Ideapad Gaming 3 even though it is installed

Hi Lester,

I tried to follow your instructions. However, the camera is still not working and it is not in my device manager also

I see, thanks for trying. Do you see any camera logo on your keyboard (usually F1-F12) or a physical switch around your laptop that may enable the camera? Also, check closely near the lens for a possible switch beside it.

1. Press Windows + X, then click Device Manager.

Click 'View' > 'Show hidden devices'. Do you see the camera driver now? If yes, right-click it then hit uninstall. Restart your computer to reinstall then check if working now.

2. Please try performing a clean boot. If the issue does not occur in a clean boot, it suggests that another program or software running in the background might be causing the issue.

A "clean boot" starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program or software is interfering with the issue.

Press Windows + R, type msconfig, and Hit OK.

On the Services tab of System Configuration, check Hide all Microsoft services

Click Disable All. Select Apply.

On the Startup tab of System Configuration, click Open Task Manager.

On the Startup tab in Task Manager, for each Enabled startup item, select the item and then click Disable.

Close Task Manager

On the Startup tab of System Configuration, select OK.

Reboot your PC.

Source: https://support.microsoft.com/topic/how-to-perf...

If the issue is not occurring there, scroll down the Microsoft article and look for 'How to determine what is causing the problem after you do a clean boot,' and follow the suggested steps to fix the issue.

Thanks for the screenshot. Please click the link below, download and install the camera driver, restart your computer, and then check.

https://pcsupport.lenovo.com/us/en/products/lap...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi Lester,

Thank you for your reply

If I remember correctly, I used my camera during the 1st quarter of the year and it was doing just fine

Kindly see my screenshots

Hi Mariano. My name is Lester, and I am an Independent Advisor. I'd be more than happy to assist you. I'm so sorry that you are experiencing this issue. Don't worry, I'll do everything I can to help you.

What changes did you make to your computer before the issue started?

When was the last time it worked without any problems?

Press Windows + R then type MSINFO32 then hit Enter:

Please take a screenshot of the system information window and attach it in your next reply. Please cover personal/sensitive information. Thank you.