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Need help locating my digital product key/digital license

Anonymous
2024-07-29T00:41:29+00:00

On June 4th, 2021 I bought a Windows 10 home product key/digital license (I don't know which one I bought). I plan on using this product key/digital license in a new PC I'm building.

I have looked in my emails for the receipt/info about my purchase and it is not there.

I know I've bought either a product key or digital license because I see "Windows 10 Home (Download)" in my order history. How can I get my product key/digital license resent to my email or locate it manually?

FYI: I am not on a Microsoft system right now.

Thank you for your time.

Windows for home | Windows 10 | Licensing and activation

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  1. Neil D 32,835 Reputation points Volunteer Moderator
    2024-07-29T08:50:27+00:00

    If you are still able to use the old system then get ShowKeyPlus from the Store and see what that shows about the licence. It should show the valid product key is one is available.

    You can post a screenshot of the result but be sure to blank out keys but leave the last 5 character visible.

    1 person found this answer helpful.
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  2. David Sanchez 19,065 Reputation points Independent Advisor
    2024-07-29T01:19:17+00:00

    Hi please! My name is David. I am a user of Microsoft products like you, and it is a pleasure to greet you.

    To check the type of license you have purchased, you can go to [https://account.microsoft.com/billing/orders](https://account.microsoft.com/billing/orders) and change the history to "All available." There, you should see the Windows 10 license purchase you made with your Microsoft account.

    Now, it’s important to know whether you purchased a license with a product key or a digital license. If it’s the latter, you won’t have a product key assigned because the activation of the operating system will be done by signing in with your Microsoft account on the PC you intend to use.

    Let me know if the shared information has been helpful. Regards.

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  3. Anonymous
    2024-07-30T05:51:36+00:00

    Dear user!

    Welcome to the Microsoft Community!

    Has your problem been solved?

    Thank you very much to our independent consultant for providing you with the first-hand assistance.

    If your problem still persists, please let me know and I will also help you solve the problem.

    Thank you for your understanding and support! 

    Best regards

    Yang.Z - MSFT | Microsoft Community Support Specialist

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  4. David Sanchez 19,065 Reputation points Independent Advisor
    2024-07-29T05:28:10+00:00

    Hi please! Thanks for staying in touch and for the screenshot you shared with me. From what I can observe, the license you purchased should be a product key license, as digital licenses usually include the "Digital" legend at the bottom of the text. Considering that the product key does not appear from this section, you can try checking at the following link using the order number to see if additional information is provided there: https://www.microsoft.com/en-us/store/guest-ord...

    On the other hand, if the product key does not appear on the order verification link either, you can contact Microsoft's accounts and billing service by phone at the number corresponding to your region from here to possibly get the email with the complete purchase information resent to you: https://support.microsoft.com/en-us/account-bil...

    I hope the shared information is helpful. Regards.

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  5. Anonymous
    2024-07-29T02:44:10+00:00

    Thank you for your quick reply David!

    When I went to my order history it showed me this.

    I can't tell whether this means i have a digital license or product key.

    Can you let me know?

    Thanks,

    -clueless individual

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