HP suppport for your model is the place to go
There would usually be a shortcut on your sys to the HP update utility
AMD Bluetooth driver on HP Laptop
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Anonymous
Hi
I was trying to connect my JBL headphones to my HP laptop, and I found out that ther is no Bluetooth toggle. I tried multiple steps but didn't work out. So can't you give me an manufacturer motherboard website so I can download an Bluetooth driver?
CPU: AMD Radeon R4 A6-6310 APU
System model: HP Notebook
System type: 64 Bit OS
Model number: 15-af101nm
Windows for home | Windows 10 | Devices and drivers
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15 answers
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Anonymous
2024-07-15T18:52:58+00:00 -
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Ivan B 108.4K Reputation points Independent Advisor2024-07-20T01:01:14+00:00 Hi ,
Were you able to resolve the problem? I'm here whenever you need me. You can count on the Microsoft community.
Independent Advisor - Community
Thanks
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Ivan B 108.4K Reputation points Independent Advisor
2024-07-16T19:40:24+00:00 Hi ,
Can you access the Unknown device in device manager > Properties > Details > Hardware ID copy and paste the ID here.
Independent Advisor - Community
Thanks
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Anonymous
2024-07-16T11:37:37+00:00 I did installed both of those drivers on the laptop but nothing changed. And an error message from setup.exe from the Realtek Bluetooth driver folder appears to say: "Realtek Bluetooth is not installed on your system. Even in device manager, Bluetooth still not showing up. It needs to be wireless, not the wired one
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Anonymous
2024-07-15T19:41:28+00:00 Ok. I don't have a HP update utility installed. But I installed HP support assistant. And I see the both audio drivers called: RTKVHD64.sys and AtihdWT6.sys