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Issues with the Endpoint Protecion Service SDK using too much CPU

Anonymous
2024-07-15T11:53:12+00:00

Hi, I have an issue since a couple of months with the Endpoint Protection Service SDK on my PC with Windows 10 Pro. It uses all of a sudden all the CPU and it blocks what I am doing, especially games and voice calls. I found someone else had the same issue, I link the page here

https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-uninstall-endpoint-protection-service/7c57d1ed-4ccd-4ba3-afd7-e2f03dc0938d

No one of the few solutions worked and I can't get rid of it, and I can't freely use my pc anymore.

Is there anybody out there that can suggest something else?

Thank you very much!

Windows for home | Windows 10 | Performance and system failures

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Ramesh Srinivasan 81,160 Reputation points Independent Advisor
2024-07-16T08:54:12+00:00

Let's try renaming the Endpoint folder via Windows RE.

Create a Restore point.

Click Start, Power, and then press and hold the Shift key while clicking Restart.

This takes you to Windows RE. In Windows RE, click Troubleshoot, click Advanced Options, and click Command Prompt.

Tun the following command to find the drive letter of your OS partition.

bcdedit | find "osdevice"

(Note the OS partition's drive letter.)

Suppose the OS drive letter is C. Run the following commands: 

cd /d "C:\Program Files"
ren "Endpoint Protection SDK" "Dummy"

Restart the system.

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  1. Ramesh Srinivasan 81,160 Reputation points Independent Advisor
    2024-07-17T07:56:33+00:00

    You're welcome Xa.

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  2. Ramesh Srinivasan 81,160 Reputation points Independent Advisor
    2024-07-15T13:27:55+00:00

    Hi Xa,

    It might be added by Avira or some other software that uses Avira's SDK. It's not a Windows component.

    May I know which antivirus you use?

    Also, please see if you can disable the Endpoint Protection service via Services.msc.

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  3. Anonymous
    2024-07-15T13:19:41+00:00

    Hi Ramesh,

    here there are the screenshots

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  4. Ramesh Srinivasan 81,160 Reputation points Independent Advisor
    2024-07-15T12:33:25+00:00

    Hi Xa,

    Please open Task Manager and select the Processes tab. Click the arrow mark/chevron before the application name ("Endpoint Protection") to expand it.

    Post a screenshot.

    Right-click on the entry and click Properties. Post a screenshot of that dialog.

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