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LatencyMon high latency and audio popping

Anonymous
2024-07-20T16:21:27+00:00

Hello, I recently made changes to my setup, I changed my motherboard and my processor, they are new parts and I'm facing a very bad problem since installation, my audio starts to make some low clicks and the audio of the videos starts to lag, my drivers are up to date, below I will leave the latencymon summary, If possible, I would really like to resolve this issue.

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CONCLUSION

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Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.

LatencyMon has been analyzing your system for 0:20:16 (h:mm:ss) on all processors.

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SYSTEM INFORMATION

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Computer name: DESKTOP-DXXXXXS

OS version: Windows 10, 10.0, version 2009, build: 19045 (x64)

Hardware: B450MHP, BIOSTAR Group

BIOS: BIOS Date: 05/05/22 14:24:02 Ver: 05.00011

CPU: AuthenticAMD AMD Ryzen 5 5500

Logical processors: 12

Processor groups: 1

Processor group size: 12

RAM: 32657 MB total

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CPU SPEED

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Reported CPU speed (WMI): 360 MHz

Reported CPU speed (registry): 3593 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

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MEASURED INTERRUPT TO USER PROCESS LATENCIES

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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 1194,60

Average measured interrupt to process latency (µs): 3,872448

Highest measured interrupt to DPC latency (µs): 1178,70

Average measured interrupt to DPC latency (µs): 1,259762

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REPORTED ISRs

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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 415,638185

Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0,021848

Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0,025845

ISR count (execution time <250 µs): 402089

ISR count (execution time 250-500 µs): 0

ISR count (execution time 500-1000 µs): 6

ISR count (execution time 1000-2000 µs): 0

ISR count (execution time 2000-4000 µs): 0

ISR count (execution time >=4000 µs): 0

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REPORTED DPCs

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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 1177,229056

Driver with highest DPC routine execution time: ndis.sys - NDIS (Especificação de Interface de Driver de Rede), Microsoft Corporation

Highest reported total DPC routine time (%): 0,009033

Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in DPCs (%) 0,032884

DPC count (execution time <250 µs): 899120

DPC count (execution time 250-500 µs): 0

DPC count (execution time 500-10000 µs): 55

DPC count (execution time 1000-2000 µs): 1

DPC count (execution time 2000-4000 µs): 0

DPC count (execution time >=4000 µs): 0

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REPORTED HARD PAGEFAULTS

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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: mmc.exe

Total number of hard pagefaults 2983

Hard pagefault count of hardest hit process: 531

Number of processes hit: 40

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PER CPU DATA

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CPU 0 Interrupt cycle time (s): 17,152874

CPU 0 ISR highest execution time (µs): 415,638185

CPU 0 ISR total execution time (s): 3,760158

CPU 0 ISR count: 381229

CPU 0 DPC highest execution time (µs): 1177,229056

CPU 0 DPC total execution time (s): 4,334678

CPU 0 DPC count: 806042

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CPU 1 Interrupt cycle time (s): 5,952781

CPU 1 ISR highest execution time (µs): 19,437796

CPU 1 ISR total execution time (s): 0,002882

CPU 1 ISR count: 1149

CPU 1 DPC highest execution time (µs): 266,418035

CPU 1 DPC total execution time (s): 0,044239

CPU 1 DPC count: 8394

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CPU 2 Interrupt cycle time (s): 7,073024

CPU 2 ISR highest execution time (µs): 9,588645

CPU 2 ISR total execution time (s): 0,000085

CPU 2 ISR count: 14

CPU 2 DPC highest execution time (µs): 344,139159

CPU 2 DPC total execution time (s): 0,195587

CPU 2 DPC count: 40244

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CPU 3 Interrupt cycle time (s): 6,528546

CPU 3 ISR highest execution time (µs): 0,0

CPU 3 ISR total execution time (s): 0,0

CPU 3 ISR count: 0

CPU 3 DPC highest execution time (µs): 243,513498

CPU 3 DPC total execution time (s): 0,038472

CPU 3 DPC count: 8021

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CPU 4 Interrupt cycle time (s): 3,548008

CPU 4 ISR highest execution time (µs): 0,0

CPU 4 ISR total execution time (s): 0,0

CPU 4 ISR count: 0

CPU 4 DPC highest execution time (µs): 128,379627

CPU 4 DPC total execution time (s): 0,020131

CPU 4 DPC count: 8153

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CPU 5 Interrupt cycle time (s): 3,594795

CPU 5 ISR highest execution time (µs): 0,0

CPU 5 ISR total execution time (s): 0,0

CPU 5 ISR count: 0

CPU 5 DPC highest execution time (µs): 47,923184

CPU 5 DPC total execution time (s): 0,006866

CPU 5 DPC count: 1415

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CPU 6 Interrupt cycle time (s): 3,519704

CPU 6 ISR highest execution time (µs): 0,0

CPU 6 ISR total execution time (s): 0,0

CPU 6 ISR count: 0

CPU 6 DPC highest execution time (µs): 155,692736

CPU 6 DPC total execution time (s): 0,059883

CPU 6 DPC count: 10766

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CPU 7 Interrupt cycle time (s): 3,360299

CPU 7 ISR highest execution time (µs): 0,0

CPU 7 ISR total execution time (s): 0,0

CPU 7 ISR count: 0

CPU 7 DPC highest execution time (µs): 138,469246

CPU 7 DPC total execution time (s): 0,045461

CPU 7 DPC count: 7940

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CPU 8 Interrupt cycle time (s): 2,350007

CPU 8 ISR highest execution time (µs): 11,702755

CPU 8 ISR total execution time (s): 0,006829

CPU 8 ISR count: 16851

CPU 8 DPC highest execution time (µs): 46,410242

CPU 8 DPC total execution time (s): 0,014751

CPU 8 DPC count: 2532

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CPU 9 Interrupt cycle time (s): 2,122863

CPU 9 ISR highest execution time (µs): 11,111606

CPU 9 ISR total execution time (s): 0,000332

CPU 9 ISR count: 656

CPU 9 DPC highest execution time (µs): 88,572224

CPU 9 DPC total execution time (s): 0,006794

CPU 9 DPC count: 1173

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CPU 10 Interrupt cycle time (s): 1,865522

CPU 10 ISR highest execution time (µs): 9,598664

CPU 10 ISR total execution time (s): 0,000824

CPU 10 ISR count: 1347

CPU 10 DPC highest execution time (µs): 178,176454

CPU 10 DPC total execution time (s): 0,015820

CPU 10 DPC count: 2274

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CPU 11 Interrupt cycle time (s): 1,98070

CPU 11 ISR highest execution time (µs): 10,971333

CPU 11 ISR total execution time (s): 0,000584

CPU 11 ISR count: 849

CPU 11 DPC highest execution time (µs): 223,995547

CPU 11 DPC total execution time (s): 0,016139

CPU 11 DPC count: 2222

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Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-07-21T03:42:20+00:00

    Hi iLaah Ftw.

    Welcome to Microsoft Community.

    In your description, you are having problems with audio anomalies after replacing your motherboard and processor.

    I noticed that you updated the latest drivers, thanks for trying and I do understand that the current situation is frustrating.

    Some third party software conflicts can cause this problem, to troubleshoot this possibility I recommend trying a clean boot which starts Windows with a minimal set of drivers and startup programs. It can be used to determine whether a background service or program is interfering or causing a problem.

    These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step.

    Please check if the same problem occurs in the clean boot, if not, please open your frequently used software one by one to see which one you are having the problem with.

    If the problem appears only after changing the motherboard and processor and, at the same time, is present in clean boot, then the problem is most likely related to the motherboard or processor. I have reviewed the report you provided and the issue is most likely related to the power settings of the motherboard or processor.

    Please refer to the steps below and try to change to a high performance power plan.

    1 Right-click on the Start button and select Power Options

    2 In the selected plan, find High performance and select it.

    3 If you don't find it, try clicking Hide additional plans and then select High performance

    See if the same problem occurs after this.

    If the problem persists, please refer to your motherboard's manual for instructions, or enter the BIOS setup and reset the BIOS settings under the guidance of your motherboard's manufacturer.

    Disclaimer:  Microsoft provides no assurances and/or warranties, implied or otherwise, and  is not responsible for the information you receive from the third-party  linked sites or any support related to technology. 

    If you are going to modify BIOS Settings, please  back up all your personal files first to ensure you do not lose data.

    If it still doesn't solve your problem, please contact the motherboard's manufacturer, ask them and try to change the motherboard's built-in power management settings, then check again to see if the same problem occurs.

    If the problem still persists, please contact the device manufacturer of your motherboard or processor and have them perform further checks on your hardware.

    Thank you for your understanding and support.

    Best regards,

    Zev - MSFT | Microsoft Community Support Specialist

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