Hi
I'm Kehinde a Microsoft user just like you and I'll be happy to assist you today. I know this has been difficult for you, sorry for any inconvenience caused. Be rest assured, I'm going to do my best to help you.
Lets try to resolve this and come out with a better solution together.
First, lets run Bluetooth troubleshooting.
Select Start , then select Settings > Update & Security > Troubleshoot . In Find and fix other problems, select Bluetooth, and then select Run the troubleshooter and follow the instructions.
If this doesn't help, kindly click on the link below and follow the steps.
https://support.microsoft.com/en-us/windows/fix...
I hope this helps, let me know if this is contrary to what you need, I would still be helpful to answer more of your questions. Your feedback will be appreciated.
Best Regards,
Kehinde