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Windows Security Constantly Asks for Microsoft Outlook password

Anonymous
2024-07-31T17:52:05+00:00

Our organization uses M365, so I log into my laptop on the network with my credentials to get into my machine. All of my programs will work fine, and then at some point in the day I'll start getting this popup Windows Security window, asking for my password. Sometimes the header is Microsoft Outlook, sometimes it's Skype for Business. If i close this window, it will reappear a few times and then finally go away. Same with if I put my password in the field, it will close and then immediately pop up again, so putting in my password seems to do nothing. Any thoughts??

Windows for home | Windows 11 | Security and privacy

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  1. Anonymous
    2024-07-31T21:28:05+00:00

    Hi Christopher. My name is Ivan, and I am an Independent Assessor. I'd be more than happy to assist you. I'm so sorry that you are experiencing this issue. Don't worry, I'll do everything I can to help you.

    Here are 2 options you can try to resolve this issue:

    Option 1. Check Credential Manager: Access Credential Manager:

    • Press Windows key + R, type control credwiz and press Enter.
    • Under "Windows Credentials", look for entries related to Outlook or Skype for Business.
    • If you find any, try deleting or editing them to make sure the information is correct.
    • Reopen Outlook and re-enter your credentials.

    Option 2. Open Outlook account settings:

    • Go to File -> Account Settings -> `Account Settings.
    • Select your email account, click Change, and then More Settings. On the Security tab, make sure that "Logon Network Security" is set to "Anonymous Authentication".
    • Uncheck the box next to "Always ask for login credentials" if it is checked.

    Additionally, if you are an IT administrator, check for any group policies that may affect password prompts.

    If you follow these steps and work closely with your IT department, you should be able to resolve persistent Windows security messages and regain normal Outlook functionality.

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