Share via

Issues with Windows 10 after migrating hard drive

Anonymous
2024-07-16T22:19:44+00:00

Hello,

System Information:

  • Windows 10 v22H2 OS Build 19045.4651
  • ASUS ROG Strix Z390-E mobo
  • Zotac RTX2080
  • Intel i7-9600k
  • Trident ram 16x4
  • Crucial P3 4TB PCIe NVMe M.2 SSD (currently in primary M.2 slot, used as C:/ drive)
  • Some 500GB HP M.2 NVMe (previous C:/ drive in the second M.2 slot)

Ever since I migrated my C:/ drive from my old 500GB NVMe to the new 4TB a few months ago, I have had continued issues with Windows on the new drive. I think there must be some type of fragmentation in the drive going on and I'll have to migrate again with a totally different third drive, nuke the big one, and try to migrate cleanly back, then nuke the small one.

Specific Windows issues:

  • Taskbar search bar function doesn't work - whatever I type I just get a "search" logo where results should be
  • When I try to access "System Information" the window crashes immediately, whether I click through the links in Settings or through the search bar
  • Snipping tool doesn't function
  • Unable to log in to any Microsoft 365 applications - Error 1001 and instructions to contact the system admin
  • Just found out I'm not able to also upload screenshots of error messages into this prompt window?

Troubleshooting steps completed so far:

  • All drivers are up to date
  • Windows is up to date
  • Removed old university Windows account that had also been linked to the PC at one point and is now inactive- could this affect things? It didn't seem to fix the problem when I tried to log back in.

So this is probably a question for Reddit but I figured if any of y'all in Windows support could shed any light? Would be much appreciated. I fully realize this is a "me and my custom built computer" problem, I probably messed something up during the migration.

Thanks in advance,

etdiv

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

14 answers

Sort by: Most helpful
  1. Anonymous
    2024-07-17T02:17:52+00:00

    this is going to take a while - I'll be back tomorrow and respond. Thanks again.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-07-17T02:04:04+00:00

    Microsoft Windows [Version 10.0.19045.4651]

    (c) Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>chkdsk C: /f /r

    The type of the file system is NTFS.

    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another

    process. Would you like to schedule this volume to be

    checked the next time the system restarts? (Y/N)

    seems like a disk related problem!

    Thanks

    What's next?

    I appreciate it!

    Nevermind I did not read the restart part of that message. BRB!

    Was this answer helpful?

    0 comments No comments
  3. Quinn.HP 8,695 Reputation points Independent Advisor
    2024-07-17T01:56:11+00:00

    Let's check the hard drive itself for any issues. Open Command Prompt as Administrator again, type "chkdsk C: /f /r", and press Enter. This will schedule a thorough disk check on your C: drive the next time you restart your computer. It might take some time, but it's a good way to rule out any disk-related problems that might be causing your Windows issues.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-07-17T01:48:26+00:00

    Quinn,

    Thanks so much for the prompt reply!

    Complete: 'sfc /scannow' returned "corrupted files detected and resolved"; no error messages from the second prompt; restarted; still having the same issues

    Any other suggestions?

    Thanks again,

    etdiv

    Was this answer helpful?

    0 comments No comments
  5. Quinn.HP 8,695 Reputation points Independent Advisor
    2024-07-17T00:02:46+00:00

    Hello Etdiv, I'm Quinn, and I'm happy to assist you.

    Try running the System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools. These are built-in Windows utilities that can help repair missing or corrupted system files, which might be causing the issues you're experiencing.

    Open Command Prompt as Administrator, then type "sfc /scannow" and press Enter. After the scan completes, type "DISM /Online /Cleanup-Image /RestoreHealth" and press Enter.

    Please let me know if this helps, and if you have any further questions.

    Was this answer helpful?

    0 comments No comments