Share via

WiFi connected but no internet problem / DNS server not responding

Anonymous
2024-07-20T13:17:55+00:00

I have tried to follow all the steps in the following thread: https://answers.microsoft.com/en-us/windows/forum/all/fixed-windows-10-wifi-connected-but-no-internet/82573aa3-cebb-45df-9d0d-e90d68cab40d and have tried all the alternative fixes that the comments suggested plus my drivers are all up to date, yet for some reason the problem persists no matter what. The strangest thing is that sometimes I do end up having internet access for a day or two, like I do currently while writing this, but then the issue occurs again. What could I possibly do? Thanks in advance.

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-07-21T03:06:52+00:00

    Hi Matvey Davydov.

    Thank you for reaching out here in the Microsoft Community.

    In your description, you have no internet connection after connecting to WiFi.

    Please connect to the same WiFi using another device and see if the same problem occurs to rule out the WiFi itself.

    I note that,, you referenced many of the options in the other thread, including updating the drivers, and your efforts are to be recognized, and I do understand that the current situation is frustrating.

    If you are using any web proxy software such as game gas pedals or VPNs, please turn them off for the time being.

    Please refer to the following steps to do something about your network again

    Reset your network

    1. Search for Command Prompt, right-click, and select Run as administrator
    2. In the command box that pops up, enter the following commands in order (enter the next one after each line has finished running) ipconfig /release ipconfig /renew ipconfig /flushdns ipconfig /registerdns netsh int ip reset netsh winsock reset netsh winhttp reset proxy
    3. Restart your computer to see if the problem can be solved.

    Reset network settings

    Tap windows+R, type inetcpl.cpl, open Internet Options, click Advanced, and check "Use SSL 3.0", "Use TLS 1.0", "Use TLS 1.1", "Use TLS 1.2", apply and restart your computer to see if the problem can be solved.

    Reset Proxy Server Settings

    Click windows+R, type inetcpl.cpl, open Internet Options, click Connections, click LAN Settings, check whether the Proxy Server column is checked, if so, uncheck it and click OK, restart your computer after applying it to see if it can solve the problem.

    Some third-party software conflicts may also cause this problem. To troubleshoot this possibility, I recommend trying a clean boot which starts Windows with a minimal set of drivers and startup programs. It can be used to determine whether a background service or program is interfering or causing a problem.

    These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step.

    Please check if the same problem occurs in the clean boot, if not, please open some common software one by one to see which one you have the problem after opening.

    Please let me know the results of the above tests and thank you for your understanding and support. Looking forward to your reply.

    Best regards,

    Zev - MSFT | Microsoft Community Support Specialist

    2 people found this answer helpful.
    0 comments