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"Reset this PC" option missing on Recovery menu

Anonymous
2023-12-14T00:01:28+00:00

After a clean install of windows 11 in my Asus laptop there is no reset this pc option in the advanced start up(Recovery Menu). Usually there would be two options inside the troubleshoot menu of the advanced start up. But now there is only one , the "reset this pc" option is missing.

Windows for home | Windows 11 | Recovery and backup

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  1. Anonymous
    2024-07-12T16:19:50+00:00

    I have this problem too, its good idea, I might switch to Linux if still cant find solution after this

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  2. Anonymous
    2023-12-14T04:47:22+00:00

    Hi Jeeva,

    Thank you for the reply.

    I see. Please follow the steps below:

    1. Click the Start button and type Command Prompt > Open it as administrator.
    2. Type the below command and check if the Win RE is enabled or disabled:

    reagentc /info

    1. If it is disabled, please enter the below command to enable it:

    reagentc /enable

    1. Once done, please re-check it by entering the below command to check if it is enabled now:

    reagentc /info

    1. If it is enabled now, please check if the Reset This PC is accessible now.

    Thank you.

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  3. Anonymous
    2023-12-14T00:51:36+00:00

    I have done clean install twice. Before clean installation whenever i go into the advanced start up I will not be prompted to choose the keyboard layouts. Now I am prompted to choose the keyboard layout which is new. Even after clean installing 2 times and checking the recovery partitions all seems to be ok. I still cannot find the reset this pc option in the troubleshoot menu.

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  4. Anonymous
    2023-12-14T05:13:47+00:00

    Its already enabled. When i try to reset in the settings, it gives me this pc cannot be reset. Still there is no reset this pc option under the troubleshoot menu in the advanced startup

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  5. Anonymous
    2023-12-14T00:42:06+00:00

    Hello Jeeva! My name is Abdullah, and I will assist you today.

    I am sorry to know that you are experiencing this issue. When did you clean-install the Windows? If you have followed the steps given in the below article and the Reset this PC is still missing then it means that the Recovery partition is either missing or corrupted:

    https://support.microsoft.com/en-us/windows/giv....

    At this point, your only option is to back up all of your files and reinstall Windows. Please go to the "Create Windows 11 Installation Media" part of the below link, download it then follow the on-screen instructions to create a Windows 11 installation media:

    https://www.microsoft.com/en-us/software-downlo...

    Thank you.

    Best,

    Abdullah

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