how to fix external hard drive?

Thanks for your feedback!

As the repair commands gave some errors during the repair attempt, this may indicate that your operating system may be damaged and have corrupted files. And maybe this is the cause of your problem with External Hard Drives.

In this situation, you can perform a clean format of the system. You will ensure that Windows has 100% intact files, in addition to being free of third-party programs (which could cause any conflicts or problems).

ATTENTION: Restore is not always able to "clean" Windows 100%. Some issues may still persist after Restoration.

• I always advise doing a Clean Installation and Formatting of the System. This way, you ensure that the problem is resolved. In the link below, Kapil Arya MVP explains how to do a Clean Format.

ATTENTION: You must manually back up your files to another location, as all files and programs will be deleted. If you do not have experience and knowledge, take your device to a specialized and trustworthy technical assistance!

https://answers.microsoft.com/en-us/windows/for...

thanks for the help but the prompts didn't work. the first worked right every time but the second would seemingly crash at 62.3 percent and I would have to restart. after the second worked I tried the third and it said gave 3 copies of a of text saying something along the line of something being busy and to restart. I restarted and it seemed to do nothing. I'm not super versed in how the command terminal works so its possible that I might not have done something right. I also feel like I should add some more details to my situation. The reason that the uninstall/ driver fixes didn't work was because the hard drive is showing up as a Unknown USB device in the universal serial bus controllers section of the device management and will only appear as a hard drive when its plugged in. when plugged in it appears as normal on device manager with the correct name for about 10-20 seconds before updating and changing to the unknown USB. when it is plugged in it des flicker as a unknown on disk manager as well. I don't know if all of those details are needed but I hope that they help.

Hello, I'm Manoel Barros! I will help you in the best way possible, using my knowledge and experience.

In this situation, there could be several reasons, such as:

• The system may be corrupted and is unable to read your External HDs.
• Defect in the PC's power supply (Power Supply or Motherboard).

Voce pode tentar as etapas abaixo para tentar reparar o sistema.

1. Type "'Command Prompt" in the Search Bar > Right-click on the app > Select '''Run as administrator''.
2. Now let's type the following commands.

ATTENTION: Type the entire command on the first line > Press ENTER > Wait for the command to complete > Execute the next command in the list.

sfc /scannow

DISM /Online /Cleanup-image /Restorehealth

echo S | chkdsk c: /f /x /r

3. When finished, turn off your computer properly and turn it on again.

Remembering that Windows cannot always be 100% repaired.

If the problem persists, I recommend performing a Clean System Format.

ATTENTION: Restore is not always able to "clean" Windows 100%. Some issues may still persist after Restoration.

• I always advise doing a Clean Installation and Formatting of the System. This way, you ensure that the problem is resolved. In the link below, Kapil Arya MVP explains how to do a Clean Format.

ATTENTION: You must manually back up your files to another location, as all files and programs will be deleted. If you do not have experience and knowledge, take your device to a specialized and trustworthy technical assistance!

https://answers.microsoft.com/en-us/windows/for...

I will be here to answer any questions or information!