Share via

Intel Core i7-7500U CPU @ 2,70GHz support for Windows 11 upgrade

Anonymous
2023-03-24T13:06:58+00:00

I have a beefy Win 10 PC which far exceeds all specs for a Win 11 upgrade, but the system upgrade health check is saying that my Intel Core i7-7500U CPU @ 2,70GHz is not supported. However, in Microsoft's list of supported processors (for a Win 11 upgrade) for PC's running Windows 10 21H2, this same processor is listed as supported. How do I get past this "unsupported CPU" message so that I can upgrade?

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

12 answers

Sort by: Most helpful
  1. Anonymous
    2024-07-23T00:03:12+00:00

    There is going to be a mountain of electronic waste created by this Win 11 "upgrade". Not very environmentally friendly?

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-03-24T14:17:22+00:00

    Thank you David. That list is slightly different than another list I saw. Can you provide any high-level explanation of why older, cheaper processors are supported and mine isn't?

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-04-19T14:50:20+00:00

    Are there any plans to have Windows 11 work for 7th generation? I have this processor - Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz - and another laptop with 11th generation. Would love to move both to Windows 11, but don't want to have two operating systems to deal with. Curious as to any future plans or is this set in stone?

    Thanks - Duane

    10+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-10-13T17:00:13+00:00

    Download the Windows 11 installation ISO file and upload it to your USB drive. Connect the USB disk to the Windows 10 you want to update. Double-click on ISO file. A new drive with the installation media will appear. Run CMD as administrator. Switch to the installation disc. (d:, e: ...). Start the installation "Setup /product server". Update your system to Windows 11 without check your hardware and your problem is over.

    10+ people found this answer helpful.
    0 comments No comments
  5. David-M 109.9K Reputation points Independent Advisor
    2023-03-24T13:39:34+00:00

    Hi. I'm David, and I'm happy to help you.

    Unfortunately, your processor is not on the supported processor list for Windows 11.

    See the link below for supported processors for Windows 11.

    https://docs.microsoft.com/en-us/windows-hardwa...

    Microsoft does not recommend installing Windows 11 on computers that are not supported. Your device may malfunction due to compatibility or other issues.

    If you still want to install Windows 11 on a computer that doesn't meet the minimum requirements, you can install it at your own risk, as shown under "Other ways to install Windows 11 (not recommended)" in the article below.

    https://support.microsoft.com/en-us/windows/way...

    Feel free to ask back any questions.

    10+ people found this answer helpful.
    0 comments No comments