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Driver for SSD (WD PC SN560) Windows 11 install on a (TUF Gaming F15 FX507ZC4-HN058) laptop

Anonymous
2024-07-18T20:23:35+00:00

Hi ALL,

I having problem to install W11 on a (TUF Gaming F15 FX507ZC4-HN058) laptop.

The SSD drive is WD PC SN560.

Unfortunately the (USB) W11 setup cannot see it and i cannot find correct driver for it.

Can somebody provide me some direction,

Regards,

Zsolt

Windows for home | Windows 11 | Install and upgrade

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  1. Anonymous
    2024-07-20T07:11:14+00:00

    Hello Leo,

    The solution is very easy of course.

    https://www.asus.com/support/faq/1044458/

    Working now properly ;)

    Regards,

    Zsolt

    7 people found this answer helpful.
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  2. Anonymous
    2024-10-18T19:56:45+00:00

    6 people found this answer helpful.
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  3. Anonymous
    2024-07-20T07:24:55+00:00

    I am very glad that your issue has been resolved.

    I will include the information you provided so that I can help more users in a similar situation.

    Thank you for your interest and support of the Microsoft community.

    Best Regards.

    Leo.L - Microsoft Community Support Specialist

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  4. Anonymous
    2024-07-20T02:57:30+00:00

    Hello, Zsolt Barta2.

    Welcome to Microsoft Community!

    I understand that you are currently installing Windows 11 on your TUF Gaming F15 laptop. You are installing via your SSD (WD PC SN560) as the drive device, but it appears that your hard disk drive is currently not being detected.

    I assume that you are currently in the Setup Boot Item screen in the BIOS and you are unable to locate the corresponding hard disk. If you would be willing to provide a photo to let me know exactly where you are in your installation, that would be great.

    BTW, we usually follow the guidelines in the following link for a clean install of Windows 11:

    Windows 11 Clean Installation (microsoft.com)

    You can also refer to the content in that link to do an installation of Windows 11.

    If possible, you can test if your hard drive is installed or recognized correctly, which will require you to do some hardware testing. Sometimes the hard disk is not installed correctly, which can cause this to happen.

    These are some of the information I can provide you with at this time.

    I look forward to your installation progress.

    Best Regards.

    Leo.L - Microsoft Community Support Specialist

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