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Shift Key Not Working For Only The p Key

Anonymous
2023-06-08T17:00:01+00:00

My shift key has magically ceased working for only the letter p on my keyboard (works with all other letters and keys) and I am not sure what happened. I initially assumed it was my cheap keyboard and bought a nice new one but I have run into the exact same problem since the new one has arrived. I have updated my OS, reset all keyboards on device manager, and tried on screen keyboard (which also doesn't recognize shift + p). Sticky keys is not on. Is it a problem with the computer or do I just have terrible keyboard luck? How can I fix this? Help!

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-07-24T07:32:30+00:00

    * Merged

    There is a prior thread asking this question - with 13 people saying they have same problem - I was having same problem too. Discovered the culprit was a 3rd party screen capture utility called "lightshot" - the hot key to instantly capture a full screen was set to SHIFT-P. Changing this fixed the issue. My advice is to look at your system tray icons - R-click each of them that might have hot keys associated with them & change the hot key that is causing the issue.

    Previous thread of this title is locked without giving a solution - mods please cut & paste this post to the end of it, as all google searches lead me there when browsing for an answer.

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  1. Anonymous
    2023-12-20T01:39:51+00:00

    I would love to know this as well, because I am having an issue exactly like this.

    3 people found this answer helpful.
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  2. Anonymous
    2023-06-08T18:22:41+00:00

    Yes(P), both of my shift keys however do not work

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  3. DaveM121 871.8K Reputation points Independent Advisor
    2023-06-08T18:16:22+00:00

    If you press the Caps Lock key and then type p does that produce a capital P?

    2 people found this answer helpful.
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  4. DaveM121 871.8K Reputation points Independent Advisor
    2023-06-08T17:33:54+00:00

    Hi Adam,

    I am Dave, I will help you with this.

    Open Device Manager, and expand the Display Adapters section

    Do you have Nvidia graphics?

    If you do, open Nvidia Experience, disable the Game Overlay Mode.

    Restart (not shut down) your PC and check if Shift + P works.

    2 people found this answer helpful.
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