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HP Elitebook x360 1040 G8 Fingerprint driver

Anonymous
2024-07-28T11:45:20+00:00

Hello there, I'm trying to setup the finger print scanner on my Windows 11 Pro, but when I go to the setttings and the Accounts and Sign-in Options it says "This option is currently unavailable. We couldn't find a fingerprint scanner compatible with Windows Hello". I went my HP Support companion and looked for a driver, also tried with Google Search, but nothing worked.

Windows for home | Windows 11 | Devices and drivers

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  1. Munkhu 2,690 Reputation points Independent Advisor
    2024-07-28T12:21:34+00:00

    Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.

    Can you try resetting the fingerprint reader from the BIOS?

    Here's the link for reference: Solved: HP Elitebook x360 fingerprint reader not working - HP Support Community - 6754304

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  1. Munkhu 2,690 Reputation points Independent Advisor
    2024-07-29T08:08:40+00:00

    Great! Feel free to ask if you have any other questions. Otherwise, have a wonderful day!

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  2. Anonymous
    2024-07-28T15:30:42+00:00

    Thanks for the fast responce!

    It turned out that my fingerprint reader wasn't enabled in the BIOS. Now everything works just fine

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