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PC that was running Windows 11 now doesn't meet Windows 11 requirements?

Anonymous
2024-06-30T22:27:57+00:00

I have an HP ProDesk 600G6 desktop (purchased as a refurbished system) that developed numerous issues, possibly due to having the wrong memory speed installed aftermarket. When I purchased the system, it was running Windows 11 Pro. After several attempts to reset the PC, I reinstalled the original memory modules and tried again - no luck. At this point, the system will not boot and is completely unusable. After another try, I got to the point of attempting a clean install of Windows 11 Pro. I purchased a fresh copy of Windows 11 Pro, created the install media on a USB flash drive on another PC, and tried to install from the USB drive. After clicking the "Install Now" prompt on the HP ProDesk, I was greeted with the "This PC can't run Windows 11" dialog box that further said the PC doesn't meet the requirements to run Windows 11 (despite the fact that that it HAD been running Windows 11). Is there any way that I can restore this system? Any info helps.

Windows for home | Windows 11 | Recovery and backup

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  1. Ramesh Srinivasan 81,275 Reputation points Independent Advisor
    2024-07-01T02:30:10+00:00

    Hi KKitchen63,

    I'm Ramesh, here to answer your query at the Microsoft Community.

    The error "This PC can't run Windows 11" typically occurs when your system doesn't meet one or more of the specific requirements for Windows 11, such as Secure Boot, TPM 2.0, or CPU compatibility.

    First, please check your BIOS settings to ensure that Secure Boot is enabled and that TPM 2.0 is supported and activated.

    Also, check if your CPU is listed on the following page.

    Windows processor requirements Windows 11, version 22H2 & 23H2 supported Intel processors | Microsoft Learn:

    https://learn.microsoft.com/en-us/windows-hardw...

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