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Why my windows security blank screen and virus and threat is page not available

Anonymous
2024-08-26T06:42:19+00:00

i'm having trouble with windows security. whenever i try to open the "virus & threat protection" the screen just blank and i get a "page not available" message.

Windows for home | Windows 11 | Security and privacy

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  1. DaveM121 868.4K Reputation points Independent Advisor
    2024-08-26T07:15:41+00:00

    Hi, I am Dave, I will help you with this.

    1

    Download this file from the Microsoft Catalog.

    https://catalog.s.download.windowsupdate.com/c/...

    Run that file, a Command Prompt window will open and then close after a couple of seconds.

    Restart (not shut down) your PC to apply that change.

    Then check if Windows Security is working.

    2

    If that does not resolve the problem:

    Click your Start Button, then just type Powershell and on the resulting list, right click PowerShell and select 'Run as Administrator'.

    Paste this command into Powershell and press Enter:

    Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage

    When that completes, paste this command into Powershell and press Enter:

    Add-AppxPackage -Register -DisableDevelopmentMode "C:\Windows\SystemApps\Microsoft.Windows.SecHealthUI_cw5n1h2txyewy\AppXManifest.xml"

    Close PowerShell and restart (not shut down) your PC

    2 people found this answer helpful.
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  2. Anonymous
    2024-08-26T08:49:18+00:00

    I've tried adding disable antispyware and realtime monitoring, but i don't know what to do next

    1 person found this answer helpful.
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  3. Anonymous
    2024-08-26T08:36:26+00:00

    It's still the same. Nothing has changed and i'm still getting the "page not available" for the virus & threat protection

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  4. DaveM121 868.4K Reputation points Independent Advisor
    2024-08-26T08:10:59+00:00

    That is okay, please close PowerShell and restart your PC to see if Windows security is working.

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  5. Anonymous
    2024-08-26T08:08:21+00:00

    if the output like this, what should i do?

    1 person found this answer helpful.
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