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When watching videos on YouTube my Bluetooth earphones frequently produce a crackling and breaking sound. This issue seems to be persistent. Whether it’s the audio cutting out or the sound quality deteriorating, the problem has become quite frustrating, particularly when trying to watch videos seamlessly.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
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Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
My apologies about that. May I ask what is the make and model of your earphones? May I also ask if you're using a desktop or a laptop? Does this also happen on other devices, like on mobile phone?
Sometimes, a corrupted cache can cause issues with video playback. Clear your browser's cache and cookies and then try watching YouTube videos again.
Please let me know if this worked for you.
Kind Regards,
Charity
Answer accepted by question author
Thank you for the confirmation. Sometimes, audio enhancements intended to improve sound quality can actually cause problems with Bluetooth devices. You can disable these enhancements by going into your sound settings, selecting your Bluetooth device, and unchecking the "Disable all enhancements" box under the Enhancements tab.
Please let me know if this worked for you.
Hey, it helped somehow, I'll let you know if the problem persists. Thankyou Solamillo Charity!!
Hey I am using Soundcore Liberty Neo and I m on windows 10 Dell insprion 5588 signature edition. No it doesnt occur on my phone. No its a bit better any permanent solutions
