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Input audio not being detected by computer

Anonymous
2024-08-06T01:31:01+00:00

Yesterday, I suddenly had an issue where my microphone audio stopped being picked up by my computer. It can tell a mic is plugged in, it just doesn't show any audio coming from it at all. This happened seemingly out of nowhere, with no changes being made to my computer or microphone since the day before. I spent about 5 hours trying to fix it using various strategies I found online, but none of them seemed to work. My mic is labeled as Realtek(R) Audio if that matters.

Things I tried already:

  • Checking permissions
  • Updating my computer
  • Restartng my computer
  • Using a different microphone (not an issue with my mic)
  • Changing to the jack at the back of my computer to plug my mic into (not a jack issue)
  • Updating drivers
  • Rolling back drivers
  • Deleting and reinstalling drivers
  • Enabling/disabling microphone in control panel
  • Checking volume level in control pannel
  • Restarting windows audio service
  • Uninstalling the device in device manager
  • Crying
  • Troubleshooting through multiple platforms (HP support, Windows support)
  • System restore to a date when it worked
  • Physically taking apart my pc to check if there's a cable loose

I'm kind of at a loss. Is there anything I've forgotten to do? Any help would be much appreciated.

Windows for home | Windows 11 | Devices and drivers

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  1. Gunasekar N 65,450 Reputation points Independent Advisor
    2024-08-06T02:52:09+00:00

    Hello Robert_12,

    Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

    I am sorry that you are still experiencing issues even after several troubleshooting attempts. It is good to know that you have tried almost all the possible solutions you find on the internet to fix the input (Microphone) issue. Let us dive deep or try some additional troubleshooting steps you haven't tried yet,

    1. It seems that your Microphone input device is listed as "Realtek (R) Audio", does it say [Stereo Mix (Realtek (R)) audio]?

    Note: Stereo Mix is a virtual audio device, it does not handle input audio like a Microphone.

    1. Do your Speakers work normally?

    If Realtek is the generic audio driver, the default input Microphone device would be 'Microphone Array" or 'Realtek (R)'. If it says Realtek (R) without the word stereo, probably the Microphone should be working. However, you could try the methods below to see if it works.

    1. Uninstall Realtek (R) drivers:

    a. Open Device Manager.

    b. Select the arrow next to sound video and game controllers.

    c. Right-click your generic audio driver (e.g. Realtek (R)), select Uninstall device, select the Attempt to remove the driver for this device check box, and then select Uninstall.

    d. Once uninstalled, restart your PC.

    e. Plug in your Microphone on the mic jack and test the audio input through Windows Sound recorder.

    1. If you are still experiencing issues, Grant administrative privileges -

    Note: Remember to disconnect your microphone while running the command lines.

    a. Open command prompt as Administrator.

    b. Type/paste the command lines one by one and click enter.

    net localgroup Administrators /add networkservice

    (Click enter) Next,

    net localgroup Administrators /add localservice

    (Click enter) Next type,

    exit

    (Click enter) and restart your PC.

    c. Now, plug in your microphone and test the audio input.

    1. If you are still having trouble detecting the input microphone, please do check if you have any latest updates to install. If the PC is already up to date, I recommend you to perform an in-place upgrade method. This will clean up the system, potentially resolving some issues, and update your drivers. To perform an in-place upgrade on your computer, please refer to the guide "How to Perform an In-place Upgrade with Windows 11 Step-by-Step" by 'Lester BernardReyes'

    https://answers.microsoft.com/thread/4d469147-2...

    I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

    Best regards,

    Gunasekar N

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  1. Anonymous
    2024-08-07T03:29:40+00:00

    Thank you very much! This managed to work for me. I was very close to losing hope. Have a nice day!

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