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Recently I've been having problems connecting my Bluetooth headset, and when I went to check my Bluetooth drivers I noticed that the Microsoft Bluetooth LE Enumerator was not among the drivers, even if I activated the option to see hidden drivers it didn't appear, so I wanted help with this, how can I install the Microsoft Bluetooth LE Enumerator?
My device information is:
System manufacturer: SAMSUNG ELETRONICS CO., LDT.
System model:300E5EV/300E4EV/270E5EV/270E4EV/2470EV
System type: X64-based PC
System SKU: System SKUNumber
Processor: intel(R) Celeron(R) CPU 1007U @ 1.50GHz, 1500Mhz, 2 Core(s), ...
BIOS Version/Date: Phoenix Technologies Ltd P07RBF, 10/24/2013
SMBIOS Version: 2.7
Embedded Controller Version: 255.255
BIOS Mode: UEFI
BaseBoard Manufacturer: SAMSUNG ELETRONICS CO., LDT.
BaseBoard Product: NP270E4E-KD6BR
BaseBoard Version: FAB1
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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My apologies about that. Sure, let's try that. Please download your Samsung's bluetooth driver in this link.
https://www.samsung.com/hk_en/support/model/NP3...
There are three bluetooth drivers in the link, I would suggest each one of them. After downloading and installing the driver, please make sure to restart the laptop after reinstalling them.
It still doesn't work, the problem is not with the Bluetooth headset, because it works on other devices, and it's not just the headset that my notebook can't find, it's all types of devices with Bluetooth.
I had seen another thread where another user had deleted the Microsoft Bluetooth LE Enumerator and the Advisor gave him a link to download the bluetooth drivers based on the information the user provided, would it be possible to do the same with my notebook?
Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
My apologies about that. May I ask what is the make and model of your bluetooth headset? Let's also try the steps below.
Open Device Manager and locate your Bluetooth adapter. If it’s not listed, check under Other devices.
Right-click the Bluetooth adapter and select Uninstall device. After uninstalling,
restart your computer to allow Windows to reinstall the driver automatically.
If Windows doesn’t reinstall the driver, return to Device Manager, click on Action > Scan for hardware changes to reinstall it manually.
Please let me know if this worked for you.
Kind Regards,
Charity
