Credential Manager Service Fails to Start.

Outlook was not saving the password. Found that the Credentials Manager Service was not running. Was unable to start the Credentials Manager service. Receiving error 1359 when attempting to start the Credential Manager service.

Troubleshooting steps:

Ran sfc /scannnow

(First run only found errors with fonts)

Ran sfc /scanfile=c:\windows\system32\vaultsvc.dll

(No errors found)

Replaced vaultsvc.dll with known good version

Ran Dism /Online /Cleanup-Image /RestoreHealth

(The source files could not be found)

Ran dism /online /Cleanup-Image /StartComponentCleanup

(The operation completed successfully)

Ran sfc /scannnow

(Windows Resource Protection found corrupt files and successfully repaired them.)

Ran Dism /Online /Cleanup-Image /RestoreHealth
(he restore operation completed successfully. The operation completed successfully.)

Ran sfc /scannow

(Windows Resource Protection did not find any integrity violations.)

The service still fails to start.

• System
  • Provider

  [ Name]  Service Control Manager
  
  [ Guid]  {555908d1-a6d7-4695-8e1e-26931d2012f4}
  
  [ EventSourceName]  Service Control Manager
  

  • EventID 7023 [ Qualifiers] 49152 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x8080000000000000
  • TimeCreated

  [ SystemTime]  2024-08-04T20:12:18.6918976Z
  
  EventRecordID 169737
  
  Correlation
  

  • Execution

  [ ProcessID]  1016
  
  [ ThreadID]  9900
  
  Channel System
  
  Computer DESKTOP-EH7PORM
  
  Security
  

• EventData param1 Credential Manager param2 %%1359 5600610075006C0074005300760063000000

Binary data:

In Words

0000: 00610056 006C0075 00530074 00630076

0010: 0000

In Bytes

0000: 56 00 61 00 75 00 6C 00 V.a.u.l.

0008: 74 00 53 00 76 00 63 00 t.S.v.c.

0010: 00 00 ..

Microsoft Windows [Version 10.0.19045.4651] (c) Microsoft Corporation. All rights reserved. C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool Version: 10.0.19041.3636 Image Version: 10.0.19045.4651

[==========================100.0%==========================] Error: 0x800f081f

The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>dism /online /Cleanup-Image /StartComponentCleanup

Deployment Image Servicing and Management tool

Version: 10.0.19041.3636

Image Version: 10.0.19045.4651

[===== 10.0% ] [==========================100.0%==========================] The operation completed successfully.

C:\WINDOWS\system32>sfc /scannow Beginning system scan. This process will take some time.

Beginning verification phase of system scan. Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them. For online repairs, details are included in the CBS log file located at windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline repairs, details are included in the log file provided by the /OFFLOGFILE flag.

C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool

Version: 10.0.19041.3636

Image Version: 10.0.19045.4651

[==========================100.0%==========================]

The restore operation completed successfully.

The operation completed successfully.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan. Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>