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i dont know my Graphic Card type

Anonymous
2024-08-04T06:56:29+00:00

I replaced my Graphic Card because the old one was damaged by lightning, I bought a Graphic Card in an online shop but I forgot the price, when I used it I couldn't open several applications such as blender with a window opened that said "A Graphic card and driver with support for OpenGL 4.3 or higher is required",

so I checked my Graphic Card but what was only written on dxdiag was "Intel(R) HD Graphic card" without a clear explanation, I looked for it on Google but there was no definite answer

Device

Card name: Intel(R) HD Graphics

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

Current Mode: 1360 x 768 (32 bit) (60Hz)

HDR Support: Not Supported

Display Topology: Internal

Monitor Name: Generic Non-PnP Monitor

Monitor Model: unknown

Monitor Id:

Native Mode: unknown

Output Type: HD15

Monitor Capabilities: HDR Not Supported

Advanced Color: Not Supported

Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll

Driver File Version: 10.18.0010.4252 (English)

Driver Version: 10.18.10.4252

DDI Version: 11.2

sorry if my grammar is pretty bad because I don't really speak English

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 868K Reputation points Independent Advisor
    2024-08-04T08:06:26+00:00

    Thank you for the screenshot, you have a 3rd gen Intel processor that has Intel HD 2500 graphics, and that only supports up to OpenGL 3.3, there is no method to upgrade that model to OpenGL 4.3.

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  2. Anonymous
    2024-08-04T08:01:41+00:00

    Sorry for my mistake

    here a screenshot again

    Please tell me if i was incorrect again

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  3. DaveM121 868K Reputation points Independent Advisor
    2024-08-04T07:56:29+00:00

    1

    Sorry, that is not the correct screenshot, in Device Manager, expand the Processors section, so I can see the model of processor on your system

    2

    Click your Start Button, then just type dxdiag and press Enter.

    On the resulting DirectX utility, select the Display tab.

    Please provide a screenshot of that Display tab.

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  4. Anonymous
    2024-08-04T07:52:46+00:00

    here a screenshot

    tell me if im wrong something

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  5. DaveM121 868K Reputation points Independent Advisor
    2024-08-04T07:30:02+00:00

    Hi, I am Dave, I will help you with this.

    You have integrated graphics on your Intel processor, not a dedicated graphics card.

    1

    Open Device Manager, then expand the Processors section, what is the model number of your Intel processor.

    2

    Open dxdiag, then select the Display tab, please provide a screenshot of that Display tab.

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