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Windows 10 Pro – Raid 1 hdd failure

Anonymous
2024-08-09T13:59:48+00:00

I have several problems but my main question is how to replace a faulty hdd in RAID 1 configuration and make the drives up and running again.

The initial problem was that I got an error message that one hdd was faulty and was recommended to replace it.

"WARNING: Please back-up your data and replace your hard disk drive. A failure may be iminent and cause unpredictable fail. Press F1 to run setup". F1 to enter BIOS."

After this message I couldn't start up windows so I assumed it was the SSD hdd where I have windows installed. When looking at the message now later I can see it was the faulty RAID disk (ST8000VN004).

I followed my initial instict and bought a new SSD and installed windows 10 on it and it worked fine initially. Now I can't enter windows with both my RAID hdd connected even if BIOS boot is set to boot from "Windows Boot Manager". To start windows I can disconnect the faulty RAID hdd and it starts without problem. Otherwise it won't start.

I even tried connect the old SSD instead of my new SSD with the faulty RAID hdd disconnected but I got an BSOD message.

Now I don't know how to initiate so the OS know I have a RAID system and how to replace the faulty hdd and get it up and running again.

When starting with both RAID hdd it refuse to start windows but I can enter intel rapid storage technology option ROM menu., where below options are displayed (couldn't attach snap shot).

  1. Create RAID volume (can select)
  2. Delete RAID volume (can't)
  3. Reset Disks to None-RAID (can't)
  4. Recovery volume options (can't)
  5. Acceleration options (can't)
  6. Exit (can select).

RAID Volumes: None defined

Physical devices: ID Devices Model Type 0 Kingstone Non-RAID Disk 2 ST8000VN004 (faulty) Smart Event 3 ST8000VN0022 Non-RAID Disk

Hardware: Desktop computer with SSD main hdd (windows) and two standard 3,5" 8T hdd using RAID 1 (media).

Software: Windows 10 Pro

What I need help with:

  1. Is there a way to check how I set up the RAID in the first place?
    I don't remember how I set up the RAID because it was about 5 years ago but I think it was through Windows.
  2. How do I setup so the OS know I have a RAID 1 system?
  3. When I have purchased a new replacement hdd (8TB), how do I initiate the recovery of the RAID 1?
Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2024-08-10T04:49:44+00:00

    Hello, Anders.E75.

    Welcome to Microsoft Community.

    From your description, I understand that you have encountered some problems and cannot start the system normally.

    I will answer your questions one by one and tell you what I think.

    1. Your computer motherboard should have RAID function. From the sentence "WARNING: Please back-up your data and replace your hard disk drive. A failure may be iminent and cause unpredictable fail. Press F1 to run setup", it can be seen that the RAID function is enabled by the motherboard. Windows has not started running yet. The motherboard's BIOS system runs first, and Windows runs after the BIOS runs. RAID may be set automatically by the motherboard. It is possible that the motherboard automatically turns on this function after detecting that you have installed two hard drives, but I am not sure this is the case.
    2. There is no way, because the RAID information of BIOS is stored on the motherboard and the system cannot see it directly. Although you have two hard disks, if you use the motherboard's RAID, the system can only see one hard disk. (If you want to back up your data, you can try connecting the hard drive to another computer and then use a professional partition tool to read the hard drive. This may allow you to identify the files in the hard drive normally.)
    3. Normally, you can directly remove the problematic RAID disk, connect a new disk, and then go to BIOS to repair the RAID. However, different BIOS may have different functions. For specific steps and related information, please contact the motherboard manufacturer's engineers for help.

    In addition, for the blue screen you mentioned, please try to check the hard disk mode in BIOS. This may be because after you removed two hard disks, only the SSD was left, and the BIOS automatically switched the hard disk mode.

    For example: switching from RAID mode to AHCI mode.

    When the mode recorded by the system is different from the mode in which the BIOS works, the system will have a blue screen error.

    Disclaimer: If you plan to modify the BIOS, please back up important data in the computer in advance and strictly follow the documents provided by the motherboard manufacturer.

    For specific settings, please contact the motherboard manufacturer for help.

    The above information is based on my experience. If you have any doubts, please correct them.

    If there are any updates, please feel free to reply.

    Best regards.

    Malygos.Z | Microsoft Community Support Specialist

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