Download keeps failing

Question

Download keeps failing

Anonymous

I have this issue for awhile now and I can't handle it anymore.

Whenever I tried to download for an example a file through Chrome. The download keeps failing saying like "Connection Failed, please check your connection" something like that.

It's definitely not a browser issue, when I tried downloading a game for an example through Steam, though it doesn't stop the downloads there's definitely signs where instead of stopping it, the download went slow for a sec then fast again after a few sec.

Not only that, even when I tried downloading a game recourses through the game itself, it keeps giving message error about my connection.

You thought it could be my connection, to that I say no because I literally can watch a YouTube video with a very high resolution and it still won't buffer.(Note:not on this PC)

Maybe it's the Wifi driver instead, because I'm not using an Ethernet, instead I'm using a USB Wireless Lan Adapter. Well, I tried on my other PC and as I expected, it works perfectly fine.

So then, I tried restarting my PC. It fixed it! But not for long, after a few minutes the problem came back haunting me like a ghost in a mansion.

I tried literally everything, almost everything that I can think of. On and Off firewall, doesn't work. Changing the DNS, does nothing. Using sfc scannow, everything is a-okay. Using a malware and a virus scanner. Just a small virus that forces me to go to another website but nothing related to the issue.

Re-installing windows is such a headache, I don't want to spend days to download everything that I currently wanted to use. So, it's off on my list.

Edit: It's not just downloading or updating. Even with just general browsing. As long as I'm using the internet.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer 1

Hi,Bilvonnix. My name is Ivan, and I am an Independent Assessor. I'd be more than happy to assist you. I'm so sorry that you are experiencing this issue. Don't worry, I'll do everything I can to help you.

Given the information you've provided, here are some of the possible culprits:

Network-related issues: Even though you've tried another PC, consider updating your USB Wi-Fi adapter driver. Outdated or corrupted drivers can lead to instability.

Router or modem issues: Try resetting your router or modem. This may resolve temporary glitches or configuration issues.
Internet Service Provider (ISP) issues: Contact your ISP to check for network outages or service interruptions in your area.

System-level issues: Check your network adapter settings. Make sure it's set to obtain the IP address and DNS server address automatically.

Some applications can interfere with your network connection. Temporarily disable unnecessary background programs.
Even though you've tried changing DNS servers, it's worth clearing the DNS cache:

Press Win + R, type "cmd" and press Enter.

At the command prompt, type "ipconfig /flushdns" and press Enter.

Corrupted system files: While sfc scannow found no issues, running DISM /Online /Cleanup-Image /RestoreHealth might help repair the state of the system image.

Temporarily disable your antivirus and firewall to see if they are blocking downloads. If the problem is resolved, create specific exceptions for your downloading applications.

If you have multiple devices connected to the same Wi-Fi network, try disconnecting some to see if it improves performance.
To completely rule out Wi-Fi issues, connect your PC to your router with an Ethernet cable and see if the problem persists.

I hope this information is helpful, I'll stay tuned in case you have any additional questions.

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Download keeps failing

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