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My Internet says its connected but things do not load!

Anonymous
2024-08-20T12:13:20+00:00

My home internet is working and all my devices say they are connected but my device's on WI-FI cant load things and my hard wired connected PC takes around 5-10 minutes to load any web applications or pages. I have called my service provider and they says all is good on their end. I have tired setting a static IP and changed the DNS and this hasn't worked. I bought and set up a mesh WI-FI system and that has made the connection better for weak points but I still get the issue where at times nothing will load. When I turn the modem on and off again all works fine but eventually I will not be able to load web pages or run any web applications. With my hard wired PC once the internet does start to load I don't really get any issues with it disconnecting again.

Any help would be appreciated. I have never run into an issue like this before.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2024-08-29T10:27:07+00:00

    Hi just an update. The connection issues are still present even after the solution provided. I still am not able to load any web based apps or web pages after booting my ethernet cable connected PC and my wifi still has moments when it is connected but wont load anything. Any other suggestions?

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  2. Anonymous
    2024-08-24T06:39:54+00:00

    Yes, it happened when I tried to access some useful websites like the color blind test from my laptop, and it showed a network error even though I had an active internet connection

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  3. Anonymous
    2024-08-24T06:32:33+00:00

    Thanks for that I have just done what you said and the computer booted with all web based apps and web pages loading straight from boot. I might give it a few days to say 100% it has fixed the issue as I have had some short term success with solutions previously. But all looks good for now.

    Thanks.

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  4. Solamillo Charity 20,260 Reputation points Independent Advisor
    2024-08-20T15:48:23+00:00

    Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!

    My apologies about that. Please try doing a network reset.

    Open Command Prompt as Administrator.

    Reset the TCP/IP stack with netsh int ip reset.

    Reset Winsock with netsh winsock reset.

    Release the IP configuration with ipconfig /release, then renew it with ipconfig /renew.

    Flush the DNS cache with ipconfig /flushdns.

    Reset network adapters with netsh interface ipv4 reset and netsh interface ipv6 reset.

    Restart your computer.

    Please let me know if this works for you. I'll do my best to respond as soon as possible.

    Kind Regards,

    Charity (Active hours 10PM~10AM GMT+08:00)

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