windows 10 64b
msi mpg 550 gaming plus
ryzen 5600x
2080 super
16gb ddr5
650w psu
Initially it was just raid shadow legends that was crashing, about 1-2 times a day. I asked the company, they said to try some stuff, eventually it stopped. Last month it started again, then last week it started to become every 20-60 minutes. Once Destiny 2 also started crashing I did windows repair install, where it removes apps and reinstalls windows but keeps user files. That did not seem to help.
I thought it might be because my ram was at 80-90%, but it happens when it's at 50% usage so maybe not. I checked all my voltages and they're good,
I've got this event log, and then the report it references. I filtered out my IP, hoping there isn;t anything else I should be filtering.
Fault bucket 120858127557, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: bad_module_info
P2: 0.0.0.0
P3: 00000000
P4: StackHash_0000
P5: 0.0.0.0
P6: 00000000
P7: c0000005
P8: PCH_84
P9:
P10:
Attached files:
\?\C:\Users\kirby\AppData\Local\Temp\WERC430.tmp.WERDataCollectionStatus.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD3E0.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD410.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD40D.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD42D.tmp.txt
These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_bad_module_info_59ea469c9cde70e5cc5fc8dc983f2f16bebbf3_85207d7d_26243de8-0838-4792-9aab-771105bcba05
Analysis symbol:
Rechecking for solution: 0
Report Id: 0125e48a-ceb4-415d-b13e-66d686620a12
Report Status: 268435456
Hashed bucket: 0758bc351100ecb0a46f1e72d1780692
Cab Guid: 0
And the report file
Version=1
EventType=APPCRASH
EventTime=133692305207716005
ReportType=2
Consent=1
UploadTime=133692305248956409
ReportStatus=268435456
ReportIdentifier=26243de8-0838-4792-9aab-771105bcba05
IntegratorReportIdentifier=0125e48a-ceb4-415d-b13e-66d686620a12
Wow64Host=34404
NsAppName=bad_module_info
AppSessionGuid=00004c38-0001-0005-329e-5ee76bf8da01
TargetAppId=W:00066486b492265a28d154d74bb3cb7c83b500000904!0000c2d5b1245cb276ae9db640c8abee8b2b5cf11491!destiny2.exe
TargetAppVer=2024//08//15:00:35:38!7370d94!destiny2.exe
BootId=4294967295
TargetAsId=6485
UserImpactVector=319828272
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=0758bc351100ecb0a46f1e72d1780692
Response.BucketTable=4
Response.LegacyBucketId=120858127557
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=bad_module_info
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_0000
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=PCH_84
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=IP
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0000
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=00000000000000000000000000000000
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0000
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=00000000000000000000000000000000
UI[2]=bad_module_info
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19045
OsInfo[3].Key=ubr
OsInfo[3].Value=4780
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=222817634
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.3636.19041.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16310
OsInfo[19].Key=svolsz
OsInfo[19].Value=930
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=191206
OsInfo[22].Key=bldtm
OsInfo[22].Value=1406
OsInfo[23].Key=bldbrch
OsInfo[23].Value=vb_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=MyIp.amd64fre.vb_release.191206-1406
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[33].Value=MD:283BAEF,ME:2E3922F,FX:13023F9D,ME:2E30985,FX:131273C6,ME:2E30A2A,FX:13160C53,MD:3036FD6,FX:031B67AB
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=bad_module_info
AppPath=bad_module_info
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=A01ED07A810B640A20A150D57CC9C420
MetadataHash=-870298387