Hi Tavish,
I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.
Have you installed this Count software by yourself? Have you tried uninstalling it?
Please go to Settings > Apps > Find that app and remove it.
Regarding the virus, kindly try the steps below:
Go to Settings > Update and Security > Check for update > Install all the pending updates.
Uninstall any third-party security software and scan for viruses & malware with the free Malwarebytes:
https://www.malwarebytes.com/mwb-download
Please do not hesitate to ask if you need further assistance.
Stay safe.
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