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WhatsApp Desktop not working on Windows 10

Anonymous
2024-08-18T08:44:18+00:00

Hi,

I'm using WhatApp Desktop on a Windows 10 machine for some time. In The last week whenever I launched the app it asked me to update the app, since it'll be outdated soon. Trying to update it in the Microsoft Store didn't succeed, since I got there only "open" option, without the option to update the app.

Yesterday the app refused to launch unless I update it.

I tried to uninstall it but that wasn't successful either. I tried to install WhatsApp beta, but Microsoft Store wants me to sign-in, but it won't let me sign in "We encountered a problem. Try later...".

I checked my file system using "sfc /scannow". It found some corrupted files and fixed them. But again - after a reboot I have the same problem.

Please advise.

Windows for home | Windows 10 | Microsoft Store

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  1. Paulo GM 63,705 Reputation points Independent Advisor
    2024-08-18T09:31:05+00:00

    Hi EyalShabi, I am Paulo and I'd like to help.

    Try to use the updater from the WhatsApp website to see if it'll successfully update the app. Go to this link and click on the Download link on the upper right part of the page. It'll download a .exe file of Whatsapp and it should launch the Microsoft Store and install the latest updates.

    https://www.whatsapp.com/download/

    (Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before downloading and installing it.)

    3 people found this answer helpful.
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  2. Anonymous
    2024-09-28T15:36:52+00:00

    I am facing the same problem of WhatsApp on Windows 10

    2 people found this answer helpful.
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  3. Anonymous
    2024-08-21T06:57:30+00:00

    No can do...

    I tried something and the result is that WhatsApp starts, open its screen and then vanishes :(

    2 people found this answer helpful.
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  4. Anonymous
    2024-08-18T12:33:44+00:00

    Thanks Paulo,

    I've downloaded the installer. It opened a window that claimed that the most updated version is already installed and suggested opening the app. When I opened it, again I was informed that the app must be updated and I cannot use it :(

    It's like a vicious circle...

    2 people found this answer helpful.
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  5. Paulo GM 63,705 Reputation points Independent Advisor
    2024-08-18T12:44:35+00:00

    Can you post a screenshot of it? Perhaps I can check for other solutions.

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