Dear Abu Al!
Welcome to the Microsoft Community!
I understand your situation, this is indeed a common problem, especially for some older routers (not sure if your problem is caused by old devices, you can tell me the specific model of your Mi router in the next reply, and I will confirm it for you).
Let's analyze this problem step by step:
- Cause of the problem:
Your router may use an older security protocol, such as WEP or an early version of WPA. Modern devices tend to use the more secure WPA2 or WPA3 protocols.
- Possible Solutions:
a) Update your router firmware:
- Log in to your router's admin interface (usually 192.168.1.1 or 192.168.0.1 via a browser)
- Look for the firmware update option and update it
b) Change security settings:
- In your router settings, find the wireless security option
- Change the encryption type to WPA2-PSK (AES) or WPA3 (if supported)
- Set a strong password
c) Check the network mode:
- Make sure the network mode is set to support modern devices (such as 802.11n or ac)
- For Mi Wi-Fi routers:
- Xiaomi routers usually have a dedicated app that allows you to easily manage these settings
- Open the Mi Wi-Fi app and find the security settings option
- If the above methods do not work:
- Consider upgrading to a newer router model, which will provide better security and performance
- Notes:
- After changing the settings, you may need to reconnect all devices to the Wi-Fi network
- Remember to save your new Wi-Fi password
- Additional Tips:
- Update your router firmware regularly to get the latest security patches
- Use complex Wi-Fi passwords for added security
If you have any difficulty following these steps, or need more detailed guidance for your specific model of MiWi-Fi router, feel free to let me know. Together we can figure this out and ensure your network is both secure and efficient.
Thank you for your understanding and support!
Best regards
Yang.Z - MSFT | Microsoft Community Support Specialist