Hello, this is Emily.
Have you manually downloading the driver from Acer's website for this model, and installing it that way?
If you need help finding driver, please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up please.
Hi, I have exactly the same problem with exactly the same laptop and LAN card. My laptop cannot detect any wifi anywhere. Using an ethernet cable is fine, no problem.
Should I uninstall the card, and re-install from Acer, or is that likely to cause me a whole heap of problems with internet connections (especially as I am having no problems via ethernet)?
TIA