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mediatek 802.11ac mt7663 wireless lan card cannot start (code 10)

Anonymous
2024-08-24T22:58:23+00:00

My network adapter constantly stops working and everything I have tried will not fix it for good

I've tried;
Restarting my laptop
Disabling/Enabling
Uninstalling/Scanning for hardware changes

Updating drivers
Even factory resetting the laptop is only a temporary fix.

It's incredibly poor that this keeps happening to me and I need a permanent fix or I'm gonna go crazy

Laptop is a Acer Aspire 3

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-27T21:24:43+00:00

    Hello, this is Emily.

    Have you manually downloading the driver from Acer's website for this model, and installing it that way?

    If you need help finding driver, please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up please.

    Hi, I have exactly the same problem with exactly the same laptop and LAN card. My laptop cannot detect any wifi anywhere. Using an ethernet cable is fine, no problem.

    Should I uninstall the card, and re-install from Acer, or is that likely to cause me a whole heap of problems with internet connections (especially as I am having no problems via ethernet)?

    TIA

    3 people found this answer helpful.
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  2. Anonymous
    2024-08-25T00:29:37+00:00

    Hello, this is Emily.

    Have you manually downloading the driver from Acer's website for this model, and installing it that way?

    If you need help finding driver, please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up please.

    1 person found this answer helpful.
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