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For about two weeks, my mouse sensitivity will randomly speed up and then return to normal. Originally thought the sensor in my mouse had gone bad since I had it for quite a while. So I bought a new mouse expecting it to be fixed and yet the problem persisted.
I have tried many things from running commands in the admin cmd, uninstalling my mouse under device manager, troubleshooting to see if there is a fix, making sure enhance pointer precision is off, and even changing all of mouse dpi settings to my default 800 in case the reason for it was because it was switching dpis alone.
I have also tried using different USB ports, and trying both wired and wireless still no luck.
I was about to hard reset my PC as a last resort but figured I'd post here first just to see.
Any sort of help would be greatly appreciated.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Dear landon 3455678765
I'm glad your problem has been resolved. You can click YES in the bottom left corner, which will help other members of the community to refer to when they encounter this issue. This is important to me as well. Thank you for your help.
Best Regards,
Aaron| Microsoft Community Support Specialist
Answer accepted by question author
Hello, landon 3455678765
Welcome to the Microsoft community.
Thank you for your feedback. Based on the actions you have already performed, there are few methods to try. To rule out if it is third party software interfering, you can try the following:
Press Windos+R and type :
msconfig
Click on "Services" above, and check the "Hide all Microsoft services" box below. Be sure to check this box, as disabling some Microsoft services may cause serious problems such as not being able to boot your computer. Click "Disable All". Click "Startup" at the top, click "Open Task Manager", click "Startup" at the top of the Task Manager (Working Administrator), right click on each of them. Right-click on each item whose "Status" is "Started" and select "Disable".
After booting, open Task Manager and make sure there are no non-Microsoft processes. See if it returns to normal.
If it is normal, you can open the disabled services, daily used software, etc. one by one to see if it is caused by a certain abnormality.
How to perform a clean boot in Windows - Microsoft Support
Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem.
These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get you back on track.
If you are still having problems after a clean boot, we recommend you to try a fresh install of windows. before doing this, please back up your important data.
How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft Community
I look forward to your feedback.
Best Regards,
Aaron| Microsoft Community Support Specialist
This worked thank you so much! now just time to troubleshoot the different applications... this might take a little while.
