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How can I remove all background noise reduction from my computer?

Anonymous
2024-08-17T17:54:15+00:00

I use this computer to live stream church services and since I upgraded to windows 11, none of the singing or instruments come through to the live stream. I have read many threads and tried all the solutions I could find and the issue is still happening. From what I am reading, I am assuming there is background noise cancellation causing the issue. I use Zoom to do it and I turned off the noise cancellation in Zoom, Realtek Audio Console, and in sound settings. Although I don't think I found all of the ones in Realtek Audio Console as mine doesn't fit the descriptions online. I tried uninstalling and installing the audio console but it still didn't work. Please help me with this as it is disrupting my church's live streams.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-08-18T10:25:00+00:00

    Dear Media Ministry!

    Welcome to the Microsoft Community!

    I understand the audio issues you may be experiencing when live streaming church services, and it can be frustrating. Let's go through this issue step by step:

    1. Check Windows 11 audio settings:
    • Right-click the speaker icon on the taskbar and select "Sound Settings"
    • In the "Input" section, make sure the correct microphone is selected
    • Click "Device Properties" and make sure all audio processing features in the "Enhancements" tab are disabled
    1. Zoom settings:
    • In Zoom, click Settings > Audio
    • Make sure "Suppress constant background noise" and "Suppress intermittent background noise" are turned off
    • In the "Advanced" settings, disable "Echo Cancellation" and "Background Noise Suppression"
    1. Realtek Audio Console:
    • If you can't find some options, it may be due to different driver versions
    • Try downloading the latest Realtek audio driver from your PC manufacturer's website
    1. Check other audio software:
    • See if there is any other software installed that may affect the audio (such as Nvidia Broadcast, Krisp, etc.)
    • If so, try to temporarily disable them
    1. Use an external audio interface:
    • If possible, consider using a USB audio interface to bypass the built-in sound card
    1. Check microphone settings:
    • Make sure the microphone sensitivity is set correctly
    • Check that your microphone is properly positioned to capture the desired sound
    1. Test different audio sources:
    • Try using a different microphone or audio input device to see if the issue persists
    1. Update or roll back Windows:
    • Make sure Windows 11 is up to date
    • If the issue occurred after upgrading, consider rolling back to a previous Windows version
    1. Test with Windows Sound Recorder:
    • Test with the built-in Sound Recorder app to confirm if this is a Zoom-specific issue

    If none of the above work, you may want to consider:

    • Consulting a professional audio technician

    • Contacting your PC manufacturer’s technical support

    • Seeking help on the Zoom community forums

    I hope these suggestions help you. Feel free to let me know if you need any further explanation or assistance.

    Thank you for your understanding and support! 

    Best regards

    Yang.Z - MSFT | Microsoft Community Support Specialist

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