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HPSAAppLauncher.exe - Application error

Anonymous
2024-08-09T13:16:59+00:00

I keep getting a pop up application error stating

'The exception unknown software exception (0xc06d007e) occurred in the application at location 0x0000000076C3A782.'

The pop up will now not leave the screen but I dont know how to remove or fix this issue - Help would be much appreciated

I also cannot upload the screenshot sorry

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 (2) 13,715 Reputation points Volunteer Moderator
    2024-08-09T14:08:27+00:00

    I presume you have a HP system, is that correct?

    HPSAAppLauncher.exe is the HP Support Assistant utility installed on your PC, uninstall that app, then restart your PC and that error should be gone, then if you want to continues using that utility, you can download the latest version from the support page for your PC on the HP website.

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  2. John DeV 162.6K Reputation points Independent Advisor
    2024-08-09T14:56:37+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    When was the last time it worked properly?

    Open Apps and features

    Find HP Support Assistant app in the list

    Select it then click Uninstall

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV

    Independent Advisor

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