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BSOD Unexpected kernel mode trap??

Anonymous
2024-08-17T22:54:04+00:00

Hello, everytime I start a game that has "EasyAntiCheat" as the anti cheat i get a BSOD. the error says UNEXPECTED_KERNEL_MODE_TRAP

I have no clue what caused it to happen, as the same games were working fine a few weeks ago. I found a post on reddit that had the same error code as mine, they said it was faulty RAM. without having a way to test my current RAM i bought new sticks of RAM and installed them. even with the new sticks of RAM i am still crashing. Any help?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-08-25T03:18:26+00:00

    Hi Thanks for your reply.

    I understand you're experiencing BSOD issues with the "UNEXPECTED_KERNEL_MODE_TRAP" error while playing games with EasyAntiCheat, particularly "Hunt". This can be quite frustrating.

    Based on your bsod files , it's possible that the issue could be related to compatibility with your AMD CPU, as some users have reported similar problems. Could you please confirm your computer's specifications, specifically the CPU model you are using? This information will help us better understand your situation.

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    In addition to that, here are a few steps you can take to troubleshoot this issue further:

    1. Verify Game Files on Steam:
      • Open Steam and go to your Library.
      • Right-click on "Hunt" and select "Properties."
      • Go to the "Local Files" tab and click on "Verify Integrity of Game Files." This process will check for any corrupted files and replace them.
    2. Check Antivirus Software:
      • Sometimes, antivirus software can interfere with games and cause BSOD errors. Try temporarily disabling your antivirus and see if that resolves the issue.
      • Alternatively, you can add "Hunt" to the antivirus whitelist to ensure it's not being mistakenly flagged.
    3. Update Drivers:
      • Make sure all your drivers, especially the graphics card and chipset drivers, are up to date. This can often resolve compatibility issues.
      • Roll back the graphics card driver to an older version and check if the issue disappears.

    If you've tried these steps and are still facing issues, please let me know, and we can explore more options together. I'm here to help!

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  2. Anonymous
    2024-08-18T03:13:55+00:00

    Still did not work. Would i have to uninstall every game that uses easy anti cheat and re install?

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  3. Lester Bernard Reyes 80,290 Reputation points Independent Advisor
    2024-08-18T02:31:44+00:00

    Hi, thank you for that information, as per checking and analyzing the DMP files, there is an error with EasyAntiCheat_EOS.sys, this is an app for your games to run with integrity, and for us to sort out the issue, kindly follow the steps below:

    Uninstall EasyAntiCheat:

    Press the Windows key + R and type in:

    %appdata%\easyanticheat

    Then hit OK

    Delete the EasyAntiCheat folder then restart the PC and check.

    Note: If you have third-party anti-virus I suggest to uninstall it as well and if none works, I suggest to reinstall the game.

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  4. Anonymous
    2024-08-18T01:25:43+00:00

    Minidump here is the link

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  5. Lester Bernard Reyes 80,290 Reputation points Independent Advisor
    2024-08-18T00:25:03+00:00

    Hi CJ, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my working hours vary & I usually reply between 10:00 pm & 6:00 am EST(UTC -5) Monday to Sunday.

    I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check if you have minidump files on the PC so that we can further examine what is the root cause of the issue?

    Press Windows key + E (To open File Explorer)

    Click "This PC" > then follow the file path:

    C:\Windows\Minidump

    Copy the Minidump files and save them to another location like Desktop or Documents.

    Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

    To upload and share the link using One Drive:

    Go to this link: https://onedrive.live.com/ then upload the file.

    Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

    Let me know how it goes and I hope that helps.

    Bernard

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