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Microsoft Clock App / Timers & Alarms Randomly Not Sounding (Could not put under Apps topic because Clock or Other is not a choice)

Anonymous
2024-09-20T15:40:25+00:00

For as long as I've been using the app with regularity (better part of the last year), timers I've set will seemingly randomly 'fail'. They will not sound their alarm, and they grey out to 00:00:00 instead of resetting. Attempting to start the timer in this state prompts me to 'set' the timer and only by hitting 'Reset' can I use the timer properly again. (Hitting 'Reset' is NOT normally necessary, this is a deviation from normal functionality.) Today, in a new development, I actually had an actual scheduled Alarm not go off. I was in fact actually waiting for it to go off so I could close the notification that pops up. The clock struck 8:00am, and no alarm... I was puzzled and frustrated. I've tried going into the settings in the app, but nothing seems to control alerts sounding/not sounding.

I'm running Windows 10 Pro - 10.0.19045 Build 19045

I am reasonable tech-literate (took a year with MyComputerCareer) if that helps.

Disclaimer: Please make sure you've properly read and understand my question before you try to assure me you understand my problem. Call me pretentious, but I've had too many people across many sites and support lines make the claim and then show a complete and utter lack of understanding wasting my time and/or detracting from my problem's visibility depending on the medium. Read, re-read and ask clarifying questions if necessary before claiming to understand and I will work with you, otherwise I will deem you unprofessional and quickly upset and escalate.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-09-21T09:32:55+00:00

    Dear JoshuaDerkowski,

    Hello! Welcome to the Microsoft Community. I'm glad to be able to help you. If I don't understand your question, please let me know immediately.

    I know that the Timers and Alarms you set will not ring randomly. I understand the trouble caused by this problem and I will try my best to help you solve it.

    No sound may be caused by some settings or software conflicts, and the abnormality when the timer itself ends may be the problem of the clock itself. You can try the following methods to see if you can solve your problem:

    -First of all, please make sure that there is no problem with the sound settings of all timers or alarm clocks when you set them. At the same time, if computers are asleep, they won't ring. Please refer to the following support articles for details: How to use alarms and timers in the Clock app in Windows - Microsoft Support

    • Check whether the relevant settings can solve this problem, check whether the relevant permissions of the clock are set correctly, and ensure that the "clock" in the notification is set to "On" and the following three options are turned on: Show notification banners, Show notification in notification center, player a sound when a notification arrives.

    Go to Settings > System > Notifications & Actions > and then turned on the three options in the middle of the five listed: Show app notifications; Show notifications on the lock screen; Show alarms reminders... on the lock screen. I use the Windows S11 system, and these settings may be slightly different.

    -Reinstall the alarm clock and clock application through PowerShell. Press the Windows key+X, and then select Powershell (Administrator) or search manually, then open replication as an administrator and paste the following command to uninstall.

    get-appxpackage *WindowsAlarms* |remove-appxpackage
    

    After that, continue to reinstall the Alarms and Clock applications, copy and paste the following, and then press Enter:

    Get-AppXPackage *WindowsAlarms* -AllUsers |foreach {add-appxPackage -DisableDevelopmentMode -register “$($_.AppXManifest.xml
    

    -Only the timer and alarm clock can be tested in a clean startup environment, which can eliminate the influence of third-party software.

    Clean startup, try to use clean startup, and check whether the problem still appears after eliminating the influence of third-party soft armor and services. If the problem is solved, you can follow the steps of clean startup to find the problematic software.

    How to perform a clean boot in Windows - Microsoft Support

    Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem.

    These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step so that it will help you get you back on track.

    -Create a new local account and see if the problem still appears in the new account. If you bought Office through a binding account, you don't need to test this method unless you have the same problem when using other software.

    Press win+R and enter lusrmgr.msc to open Local Users and Groups.

    Right-click the Users folder and select New User.

    Enter the user name and password, and then click Create.

    To the right of the newly created account, select the account type and set it as administrator.

    Now go to the newly created local account and see if the problem has been solved.

    I hope the above information can be helpful to you. If you try the solution, feel free to tell me the results or the problems you encounter.

    Best wishes

    Pyked | Microsoft Community Support Specialist

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