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Critical Error Your Start menu isn't working.

Anonymous
2024-09-02T18:03:15+00:00

I have tried signing out and back in and receive the same message everytime.

I have tried the DISM AND SFC. DISM says rebuilt successfully, SFS found no issues.

Powershell App repairs attempted. Received the following:
Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it

modifies are currently in use.

error 0x80073D02: Unable to install because the following apps need to be closed

Microsoft.Windows.ShellExperienceHost_10.0.22621.3810_neutral_neutral_cw5n1h2txyewy.

NOTE: For additional information, look for [ActivityId] b971f1b2-fd4e-0003-3e5b-7cb94efdda01 in the Event Log or use

the command line Get-AppPackageLog -ActivityID b971f1b2-fd4e-0003-3e5b-7cb94efdda01

At line:1 char:66

  • ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... 
  •             ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    • CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception
    • FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Looking for further assistance to resolve.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 877.9K Reputation points Independent Advisor
    2024-09-05T15:50:41+00:00

    I do not see any startup process in your registry or on the Task Manager startup tab that would be causing the problem, this thread was originally about a problem with the Start Menu, and that has been resolved, perhaps start a new thread about that Explorer popup to see if someone may have a solution for that for you.

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  1. Anonymous
    2024-09-03T19:55:19+00:00

    Followed steps as indicated above and per link.

    See screenshot

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  2. DaveM121 877.9K Reputation points Independent Advisor
    2024-09-03T07:00:08+00:00

    In that case, the best option is to perform an in-place repair with the Windows 11 ISO.

    Please follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Windows 11 ISO

    When the ISO file completes downloading

    Disconnect from the Internet

    Disconnect all external devices with the exception of a mouse or keyboard.

    Temporarily disable any 3rd party Anti-virus you may have installed

    Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.

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  3. Anonymous
    2024-09-02T19:24:18+00:00

    Thanks for the suggestions.

    Critical error message still exists. Additionally, now have a error popup

    Explorer.exe

    Application not found.

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  4. DaveM121 877.9K Reputation points Independent Advisor
    2024-09-02T18:35:29+00:00

    Hi, I am Dave, I will help you with this.

    1

    Open Task Manager (Ctrl + Shift + Esc)

    Click File - Run new task

    Tick the box marked 'Create this task with administrative privileges'

    Type regedit into the box and click OK

    Click View and make sure 'Address Bar' is turned on

    Paste this into the Address Bar at the top and hit Enter

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpnUserService

    On the right hand pane, double click 'Start'

    Change the value date to 4 then click OK

    Close the Registry Editor

    2

    Open Task Manager (Ctrl + Shift + Esc)

    Click File - Run new task

    Tick the box marked 'Create this task with administrative privileges'

    Type powershell into the box and click OK

    Paste this command into Powershell and hit Enter

    Get-AppxPackage Microsoft.Windows.ShellExperienceHost | reset-AppxPackage

    Paste this command into Powershell and hit Enter

    Get-AppxPackage Microsoft.Windows.StartMenuExperienceHost | reset-AppxPackage

    Close PowerShell and restart (not shut down) the PC.

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