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AVG threat detected when trying to download Onedrive files

Anonymous
2024-09-22T04:30:15+00:00

Recently when I try to download OneDrive files on my PC, I get a AVG popup that a threat has been detected. See below. My system is Windows 10. I've tried it on Edge, Chrome and Firefox -- same result. I updated AVG -- again, same result. How to fix? Thanks in advance

Windows for home | Windows 10 | Microsoft Store

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  1. Ramesh Srinivasan 79,560 Reputation points Independent Advisor
    2024-09-22T06:02:44+00:00

    Hi IWan2No,

    AVG blocks OneDrive links for some users. It's a false positive which the AVG support team needs to address.

    For more information on this issue and to report the false positive, please check this thread.

    Receiving URL:Blacklist for OneDrive | AVG:

    https://support.avg.com/answers?id=9065p0000000...

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    1 person found this answer helpful.
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  2. Anonymous
    2024-10-05T03:30:47+00:00

    Hello Ramesh I haven't heard back from you. Any update?

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  3. Anonymous
    2024-09-29T21:15:15+00:00

    Hi Ramesh,

    Unfortunately I still haven't heard back from AVG and the detection is still occurring. I sent the false positive report again today.

    In the meantime, can you assure me that this is a false negative and in fact confirmed to be a trusted link affiliated with OneDrive? I want to ensure before adding the url as an exception in AVG.

    Thanks

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  4. Ramesh Srinivasan 79,560 Reputation points Independent Advisor
    2024-09-22T16:46:42+00:00

    Hi IWan2No,

    Okay, let me know how it goes. In that thread, an AVG staff also posted a link on how to add websites to exceptions on that link. I hope the information is helpful.

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  5. Anonymous
    2024-09-22T16:40:34+00:00

    Thank you Ramesh. I've reported the false positive to AVG. Will update once I hear back.

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