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Windows not recognizing ps3 controller PLEASE HELP

Anonymous
2024-09-22T14:48:46+00:00

Yesterday, i tried connecting my ps3 controller to my laptop, but it didnt recognize it. the sound didnt play when i connected it. i have used my controller on my laptop in the past and it has worked perfectly, but now it doesnt even show up or make the sound.

Windows for home | Windows 10 | Devices and drivers

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  1. Manoel Barros 18,190 Reputation points Independent Advisor
    2024-09-22T16:38:57+00:00

    Have you tried resetting your Controller? See this tutorial.

    https://www.youtube.com/watch?v=Sb7gJFdqCZs

    NOTE: This is not a Microsoft site, but it appears to provide accurate and reliable information. Be aware of ads that may advertise products that are often classified as PUP (Potentially Unwanted Products). Research any product advertised on the site before deciding to download and install it.

    I remember one time I used my PS3 controller on my PC, and I had to use a third-party program to get it to work properly. Do you remember if you used any programs?

    1 person found this answer helpful.
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  2. Anonymous
    2024-09-22T15:53:22+00:00

    still dont work

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  3. Manoel Barros 18,190 Reputation points Independent Advisor
    2024-09-22T15:39:49+00:00

    Hello! Thanks for your feedback!

    Ok. Try reinstalling the Bluetooth Driver.

    1. Download the Bluetooth driver from the manufacturer's official website.

    https://support.hp.com/us-en/drivers/hp-15-dy00...

    NOTE: This is not a Microsoft website, but it appears to provide accurate and safe information. Be wary of ads that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Research any product advertised on the site before you decide to download and install it.

    1. While downloading, disconnect your PC from the Internet > Restart your PC.
    2. While Windows is running, search for "Device Manager" in the search bar > Click on the icon > Expand the "Bluetooth" tab.
    3. Right-click on the first Bluetooth device > Select "Uninstall device" > Check "Try to remove the driver for this device" (if applicable) > Confirm > Repeat this step for all Bluetooth devices in the "Bluetooth" tab.
    4. Restart your computer.
    5. Install the downloaded Bluetooth Driver > Once the driver is fully installed, restart your computer.
    6. Connect to the internet and check if the problem is resolved.

    I look forward to your feedback on the issue! If your problem is solved, please review the topic so I can help other users with this issue.

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  4. Anonymous
    2024-09-22T15:33:49+00:00

    Yes it works perfectly fine on my ps3. and my laptop is a HP Laptop 15-dy0xxx with an intel pentium silver.

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  5. Manoel Barros 18,190 Reputation points Independent Advisor
    2024-09-22T15:29:16+00:00

    Hello, I'm Manoel Barros! I will help you in the best way possible, using my knowledge and experience.

    Have you tested your controller on another device? Does it work normally on the PS3?

    Before running the tests, it is important to know if the controller is working properly. If it is working properly, try reinstalling the Bluetooth driver on your laptop.

    To do this, send me the full make and model of your laptop so I can search for the drivers.

    I look forward to your feedback!

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