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Updated graphics driver, now pc lags and fps dropped in any game I've tried.

Anonymous
2024-08-31T17:03:47+00:00

I installed deadlock yesterday to participate in the play test and the game prompted me to update my graphics drivers. I figured I'd do that since it had been at least since December 2023 that I did a graphics driver updated. I didn't take note of the previous driver I had but I went to 560.94 and the issue started. I've gone through several different drivers (560.81, 560.7, 556.12, 555.85 and also tried 551.52) but the issue still persists. I used DDU in safe mode every time to get a clean wipe before trying a different driver. Not really sure how to proceed here on what to troubleshoot next?

Specs:

Windows 11

Asus TUF OC 3080 12GB

i9-10900KF 3.7 GHz 10-core processor

G.Skill Tident 32 Gb (2x16 gb) DDR4-3200

MSIZ490 gaming edge wifi ATX mobo

MX500 1TB 2.5" SSD

Crucial P1 1 TB m.2 2280 NVME SSD

RM850 gold 850 W

LG27GL850 1440 144 hz monitor

Windows for home | Windows 11 | Devices and drivers

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  1. Lester Bernard Reyes 78,515 Reputation points Independent Advisor
    2024-09-02T03:33:54+00:00

    Hi Hassib, thank you for that information, as per checking and analyzing the event logs, there are multiple GameInput Service service terminated unexpectedly errors, this issue occurs due to miscalibrated GPU driver and Xbox app-related errors, for us to fix the issue, kindly follow the steps below:

    We need to run a Clean installation of the Nvidia driver, this is different from doing DDU or updating the driver as this will remove all entries and replace them with compatible ones, kindly follow the steps from the link below:

    https://nvidia.custhelp.com/app/answers/detail/...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Method 2. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Kindly follow the steps from this link:

    https://answers.microsoft.com/en-us/windows/for...

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  1. Anonymous
    2024-08-31T19:46:38+00:00

    Hi Lester,

    Appreciate the help. I grabbed the system Logs and uploaded them to my onedrive folder here: SystemLogs-Aug312024.evtx

    Thank you kindly for the assistance!

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  2. Anonymous
    2024-08-31T19:38:44+00:00

    Hi Raju, I've tried many drivers indeed but I was also cross referencing with Overwatch 2 and Black Myth Wukong. Before I updated the first time, both were easily running high settings 144fps 1440p. now both are at 60 on low settings.

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  3. Lester Bernard Reyes 78,515 Reputation points Independent Advisor
    2024-08-31T18:07:01+00:00

    Hi Hassib, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my working hours vary & I usually reply between 10:00 pm & 6:00 am EST(UTC -5) Monday to Sunday.

    I understand the issue you have, there is nothing to worry I am here to help, based on the scenario you have, it seems that there is a power loss on the board or GPU, but we need to check further what is causing the issue before doing any troubleshooting steps, can you please check the System logs on the PC:

    To do this kindly follow the steps from this link:

    https://www.yourwindowsguide.com/2017/12/how-to...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Then please upload it by following the steps from the link.

    Let me know how it goes and I hope that helps.

    Bernard

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  4. VARADHARAJAN K 9,676 Reputation points Volunteer Moderator
    2024-08-31T17:38:43+00:00

    You have tried many drivers, will you check other AAA games, do you dropping frame rates in other games also?

    Don't concentrate on decreasing 5 or 10 FPS.

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